Account Manager

  • Eden Road, Walsgrave Triangle, Coventry, United Kingdom
  • Employees can work remotely
  • Full-time

Company Description

DENSO is one of the largest technology suppliers in the global automotive industry.  Our products and systems are an important part of nearly every major vehicle manufactured around the world.  DENSO is at the forefront of advanced technology and is in a unique position to shape the future of mobility.  We see this not just as an opportunity to create technologies that enable motion, but as a responsibility to influence the direction of that movement towards safety, sustainability and a greater need for inspiration. With more than 200 subsidiaries and affiliates across 5 continents, DENSO is powered by a global workforce of about 170,000 individuals, whose expertise in research and development, engineering, manufacturing, sales and operations, enable us to continuously develop core technologies designed to respond to the industry and society's evolving needs by pushing the boundaries of what's possible.

DENSO Automotive UK Ltd is based in the heart of the UK automotive industry and provides development engineering and account management for a number of car makers.

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Job Description

Main Purpose of the Job

This role is to support DENSO’s commercial, project management and delivery related activities for CATERPILLAR and Cummins HD/Off Highway business and to assist in growing this business.

 Main Tasks of the Job

  • Handle daily project management, commercial and delivery queries emanating from the customer and from within the global DENSO organisation.
  • Solve those issues or establish how best to resolve them in conjunction with DENSO global offices and/or DENSO manufacturing sites worldwide.
  • Ensure the appropriate and timely progression of projects, with reporting and escalation as required to Sales management, to DENSO offices and DENSO manufacturing sites.
  • Input into related areas of DNUK’s sales planning process.
  • Identify and progress areas of business expansion in conjunction with management.

Specific Responsibilities:

·         Personnel - No direct supervisory responsibilities but able to work on own initiative and with others.

 ·         Resources - After training period, responsible for day-to-day tasks within the scope of account management including debt control of the components/accounts, plant and customer logistics issues and commercial task management, efficient use of all available resources and manpower to progress work successfully.

 ·         Planning - deriving, agreeing and implementing short and medium-term plans for effective project control (engineering and commercial). Contributing towards longer term and strategic planning in conjunction with DNUK management.

·         Decisions - Commercial decisions will need managerial consultation/approval. Day to day project and account management decisions mainly with the jobholder (for major decisions in this area managerial approval should be sought), adherence to DENSO Sales Procedures relating to the boundaries between jobholder and line manager. Additional authority will be delegated as soon as relevant capability has been proven.

Working Conditions:

Either based at DENSO Automotive UK’s office in Coventry, home working or a combination of both. Travel as required to customer sites and occasional travel to other DENSO offices/Plants.


Degree in Business or other relevant commercial area.


Engineering degree: preferred to be in Mechanical, Automotive, or similar but could be in Electrical/Electronic or other.

Additional Information

What we offer you:
Competitive salary
Comprehensive Flexible benefits package, 
including generous holiday & pension schemes
Continuous development opportunities
Flexible working hours
Discretionary annual bonus
All equipment necessary to do your job

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