Lead Solution Engineer
- 75 5th St NW, Atlanta, GA 30308, USA
Our product, Cypress.io, is a revolutionary new testing tool built from the ground up that is used and loved by more than 13,000 developers and QA engineers across the globe. We are funded by a top tier VC who believes in our mission.
We are highly experienced and passionate about solving challenging problems. Our product is open source, which means we are lucky enough to work with some of the best minds in the industry.
We are a small team, spread across the United States, that believes web testing needs a lot of love. We are here to foster a tool, a service, and a community that can teach and benefit everyone.
This Atlanta based position will report directly to Head of Sales. This individual will work in a high performance team environment to drive business development and sales growth by providing technical expertise around Development Operations specifically in the context of multiple technical and executive audiences. This role will also be responsible for influencing strategic decisions on sales, go to market, product management, and product marketing.
In this role you will:
Lead pre-sales engineering activities including technical discovery, technical value proposition, architectural guidance, sales campaign support and ongoing client relationships
Provide expert guidance on Test Automation and Development Operations (DevOps) concepts with strong skill sets in modern development technologies and processes
Establish and maintain a deep understanding of Cypress, as well as the competitive and partner landscapes.
Lead and foster an environment for ongoing strategic customer success
Work closely with key client executive decision makers on product evaluations and proof of concepts to ensure the solutions/products meets client objectives.
Actively assist other Sales in pre-sales engineering responsibilities
Provide live demonstrations of Cypress to prospective customers and partners
Lead and define process for onboarding customers with their existing development tools and workflows
Exhibit strong presentation skills at both the technical and business level with the ability to deliver a highly technical solution in a professional environment
Document technical considerations, collecting existing articles, and contributing to internal knowledge bases as a resource for other teams, customers, and partners
- 5+ years of experience in technical pre-sales, sales/solutions engineering, technical consulting, or system integration; customer-facing experience is a must
Experience working in or with large software development teams; knowledge of the Software Development Lifecycle (SDLC)
Expert understanding of Test Automation, DevOps tools and workflows, including GitHub and CI/CD tools.
Team-oriented and possess strong collaboration skills
Passionate commitment to quality and success
Ability to quickly solve technical and business-related challenges
Ability to relate technical concepts to customers of all technical backgrounds
Fluency in English (written, spoken and technical)
Ability to work across different time zones
Benefits & Perks:
Health, dental and vision coverage
Life insurance and disability coverage
Generous paid time off and sick leave
Flexible work hours
Work with the latest technologies
Contribute to open source
Semiannual travel to work and play with our Atlanta-based team
Healthy office drinks and snacks
Modern laptop and equipment provided