CycloTech GmbH is a technology company with start-up character. With our CycloRotors, we develop a new, sustainable, highly maneuverable, and environmentally accepted eVTOL propulsion solution for the 21st century. We re-invent flying and make individual air mobility as normal as driving a car – opening the sky for everyone.

To support our continued growth, we are looking for a hands-on IT System Administrator to join our team, reporting directly to the Head of IT Administration & Security.

This role is ideal for someone who enjoys working close to users, takes ownership of daily IT operations, and is comfortable covering first- and second-level support in a modern SME environment. You will play a key role in keeping our IT systems stable, well-documented, and user-friendly, while working closely with senior IT leadership.

Main Tasks & Responsibilities: 

• Provide First- and Second-Level IT support for employees (Windows, macOS, Linux endpoints)
• Manage user onboarding and offboarding, identities, and access rights using Microsoft 365 and Entra ID (Azure AD)
• Administer and support company mobile devices (iOS / iPhones) including setup, troubleshooting, and lifecycle handling
• Install, configure, and maintain end-user hardware and software
• Support and maintain core IT infrastructure (servers, basic networking, storage, backups)
• Monitor systems and resolve incidents and recurring issues in a structured and reliable manner
• Maintain and update IT documentation, guidelines, and asset records
• Support license and tenant management (e.g. Microsoft 365 and engineering-related software)
• Coordinate with external IT service providers and vendors when required
• Assist with system updates, standard configurations, and operational IT policies

• Completed education in IT or equivalent practical experience
• 3+ years of experience in IT support / system administration in an SME or startup environment
• Strong experience in First- and Second-Level Support
• Strong Windows client administration and basic server environments knowledge
• Advanced Microsoft 365 and Entra ID (Azure AD) knowledge
• Networking concepts knowledge (LAN, VPN, firewalls)
• Experience managing company smartphones (iOS) in a business environment
• Structured, independent, and solution-oriented way of working
• Service-oriented mindset and good communication skills
• Fluent communication in English & German
• Basic expericence with ERP or PLM systems, Linux systems and HPC environments
• Nice to have: IT or system-related certifications
• Nice to have: experience in engineering or technical environment
• Interest in expanding technical breadth across systems, infrastructure, and operations over time

• Exciting and challenging development work on a revolutionary technology in a young dynamic team.
• A hands-on, operational IT role with real responsibility.
• Short decision-making processes and varied tasks.
• An international team, professional and friendly environment.
• Flexible working hours with home office opportunities. 
• Market oriented and experience-based remuneration.

If you enjoy keeping IT systems running smoothly and supporting users in a dynamic environment, we look forward to your application!