About CyberArk:
CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on Twitter, LinkedIn or Facebook.

CyberArk seeks for an experienced ServiceNow solution Specialist and implementor to join our global Business Application group. 

In this role, you should have strong hands-on experience in the ServiceNow application. 

You will be responsible for working closely with the ServiceNow project manager and implementing various solutions within the platform. 

• Design, develop and implement ITSM Service Catalog workflows, ITIL processes, Portal, HRSD, ITOM, SAM within the ServiceNow platform and integrations with external systems 
• Developing, installing, integrating, and troubleshooting ServiceNow applications 
• Consuming Knowledge regarding the latest changes in the ServiceNow platform 
• Evaluating and recommending a configuration that maximizes software capabilities 
• Training, documentation, and support to the organizational teams 
• Maintenance, including problem (ticket) resolution within SLA and in the highest quality 
• Maintain detailed system documentation, including design specs, maintenance, troubleshooting, deployment, disaster recovery, tech notes, testing, etc. 
• Stay up do date with ServiceNow releases and contribute to improvement efforts.
• Manage ServiceNow software upgrades and patching lifecycles  
• Responsible for unit testing and end to end testing of the technical development and fix related defects until final deployment to production environments
• Collaborate with colleagues as a technical mentor, sharing technical information, knowledge, and expertise 

#LI-CR1

• 2-3 years of experience in ServiceNow development – a must 
• Bachelor's Degree in Industrial Engineering, information science, management information systems (or equivalent field) – an advantage 
• Experience with ServiceNow modules such us ITSM, HRSD, Portal-a must
• Excellent problem-solving/analytical skills and knowledge of analytical tools
• Can efficiently work in Multi-tasking arena with a strong “can do” and proactive approach 
• Ability to learn new content areas and new skills quickly and efficiently 
• Excellent communication and interpersonal skills 
• Customer-centric with an ability to understand customer needs  
• Ability to work in a dynamic and fast changing environment 
• Highly organized, motivated, and creative  
• Excellent verbal and written communication skills in English – Must 
• Ability to travel 1-2 times a year