Billing Analyst 1
- Full-time
Company Description
Customized Energy Solutions India Pvt. Ltd. (CES India) is part of Customized Energy Solutions (CES), a globally recognized, privately held energy market intelligence, consulting, and operational services firm supporting retail and wholesale electricity and natural gas markets worldwide.
Headquartered in Philadelphia, CES operates across the United States, Canada, Japan, India, and Vietnam, with approximately 400 associates globally. The company has earned multiple distinctions from INC. 500 | 5000 and the Philadelphia Business Journal, including Hall of Fame status and repeated recognition as a Best Place to Work.
Established in 2010, CES India plays a critical role in supporting both domestic and international energy initiatives. The India team brings expertise in emerging technologies transforming the energy landscape, including energy storage, electric mobility, wholesale electricity markets, microgrids, and renewable energy systems. Associates in India collaborate closely with global teams while contributing deep technical and analytical capabilities to complex energy market challenges.
CES India actively engages with industry bodies and ecosystem partners that are shaping India’s energy and technology landscape, including organizations such as the India Electronics and Semiconductor Association (IESA). Through industry collaboration, technology innovation, and engagement with public and private stakeholders, CES India supports the broader goal of advancing sustainable, high-growth energy and manufacturing sectors in India.
At CES India, you will work in a fast-evolving industry where innovation, accountability, and professional growth are valued. Your work will contribute to meaningful outcomes across both regional and global energy markets.
Job Description
We are looking for a Junior Data & Billing Analyst to join our Retail Services team. This role sits at the intersection of energy market operations, data integrity, and digital enablement — supporting billing accuracy, EDI workflows, and analytics across major US power markets.
You will work closely with internal teams and clients to ensure billing precision, surface anomalies early, and continuously improve how we validate and report data. If you enjoy solving complex operational problems with clean data and sharp logic, this role is for you.
Key rezponsibilities
Billing & Market Operations
- Support billing and EDI operations across PJM, ISO-NE, NYISO, MISO, and CAISO markets
- Manage client billing portfolios — validation, reconciliation, exception handling, and audit support
- Conduct shadow billing and billing logic checks to ensure accuracy across payment workflows
- Leverage retail energy market knowledge to maintain strong client relationships
Data, Reporting & Analytics
- Perform data validation and reconciliation using SQL and Excel
- Monitor Power BI dashboards to track billing performance and proactively flag anomalies
- Work within the CES|BLUE platform to validate, enhance, and develop reporting and system features
- Support ad hoc analysis and operational projects as needed
AI & Digital Enablement
- Apply AI tools and agents to streamline billing, validation, and reporting processes
- Use AI for anomaly detection, insights generation, and workflow optimization
- Identify opportunities to embed AI-driven automation into dashboards and operational workflows
Process Improvement
- Collaborate cross-functionally to improve automation, validation logic, and operational efficiency
- Contribute to continuous improvement initiatives across the Retail Services practice
Qualifications
- Bachelor's degree in a quantitative or analytical field
- 2–3 years of experience in billing, data analytics, or utility/energy markets
- Strong proficiency in SQL, Power BI, and MS Office (Excel, PowerPoint, Word)
- Solid analytical and problem-solving skills with high attention to detail
- Clear verbal and written communication — ability to translate data into business context
- Comfortable working in a deadline-driven, multi-priority environment
- Exposure to AI tools or automation technologies is an advantage
Additional Information
Why Choose CES
Customized Energy Solutions India offers competitive compensation commensurate with experience, along with performance-based incentives aligned to individual and company results. Our benefits are designed to support both professional and personal well-being and include comprehensive medical insurance coverage for associates and eligible dependents, generous paid time off, and structured opportunities for professional development through training programs and skill enhancement initiatives. We are committed to creating an environment where associates are supported, challenged, and positioned for long-term career growth.
Customized Energy Solutions provides equal employment opportunities to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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