Customer Service Representative

  • Toledo, US, Toledo, OH
  • Full-time

Company Description

Proud to be part of the glass heritage of Toledo, Ohio, Custom Deco LLC commenced operations in 1977.  Custom Deco LLC leads the industry with decorating technologies that transform virtually any glass, ceramic, plastic, stainless steel or aluminum container into a unique expression of a brand.  We are a customer-focused organization delivering market-leading performance in decorated tabletop products, shipping over 40 million pieces annually.  

Job Description

Essential functions of this position include: 

  • Review and entry of customer orders
  • Building customer relationships
  • Take a customer-first approach
  • Coordinate internal communication and production activities that ensure 100% customer satisfaction

Qualifications

Required qualifications of this position include: 

  • High school diploma or equivalent
  • One to three years related experience and/or training

Qualified candidates will also possess the following attributes: 

  • Outgoing and enjoys constant interaction with and to service people
  • Enjoys serving customers and a daily variety in their work

Additional Information

**APPLYING IS A 2-STEP PROCESS.  PLEASE FOLLOW THESE INSTRUCTIONS: 

  1. In order to be considered a candidate, you must complete the Culture Index Survey, if you have not already done so, by going to the following link: https://www.cindexinc.com/c/1AF52A. 
  2.  IN ADDITION, you must also submit your application through SmartRecruiters.com (by clicking "Next" below). Candidates that fail to complete BOTH of these items will not be considered for this position.

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