Our client’s success is our success. And you make it happen!
Payment systems are complex, regulated and everchanging. We are an established market leading brand who are focused on driving client growth. We’re at the forefront of innovation punching above our weight. We’re enabling the future for our clients through tech like NPP and open banking. 

We are an ASX listed company (ASX:CCL) and one of five licensed banks in Australia with full direct connectivity and production capability across all domestic payment systems. Whilst the major banks leverage this capability for their consumer and business clients, our B2B model focuses on enabling other banks, fintech’s and corporates to deliver innovative and competitive payment and digital solutions to their clients and customers.

What is this role about?

We are looking for an Agile Coach to join our business to coach and mentor agile teams through transformational change to drive engagement and deliver on key business objectives. 

This role is accountable for creating and implementing new capabilities and ways of working across Cuscal.  As Agile Coach leading Communities of Practice, training Cuscal employees whilst also supporting other Cuscal teams, you will develop an expertise in Agile@Cuscal and supporting individuals, teams, leaders, squads, Scrum Masters & Product Owners across the broader organisation in embedding Agile ways of working.  You will leverage your knowledge to understand many of Cuscal’s current processes and be able to lead and coach teams in their adoption of agile while solving key business problems facing Cuscal.  In this role you will communicate effectively across all levels of the organisation assisting to drive cultural change, new ways of working, challenge the status quo, and creating change.

Here’s some more insight into what you’ll work on:

• Drive adoption of recently implemented agile ways of working across teams and the broader organisation
• Coach and support Product Owners, Scrum Masters and more broadly the scaled Agile teams
• Coach and support non-squad teams to embed agile ways of working throughout the broader organisation
• Develop and execute coaching plans for teams
• Develop and deliver Agile training for teams and business stakeholders
• Support the Agile@Cuscal scaling framework, helping to facilitate where needed and coaching attendees
• Contribute to the Cuscal Agile knowledge base, including but not limited to contributing to the Cuscal Agile Playbook and participating in the Agile Centre of Excellence
• Identify, collect, and report on agile practice metrics and measurement
• Identify and work to resolve barriers to scaling use of agile

What’s in it for you?

When you join Cuscal, you become part of something bigger. You will work with a close-knit team with fantastic opportunities to learn and grow in your career. You’ll be working for a values-based organisation that supports development, internal career moves and flexible working.

What can you bring?

You will bring with you a minimum of 2 years of experience within the agile coaching space with preferable expertise in software development projects. You will have hands on people management experience and a proven track record of coaching and mentoring agile teams, Product Owners, and Scrum Masters.

With a considerable understanding of Agile and Lean values and hands on experience of working in business(es) using Scrum Agile you will be a confident leader in guiding people through transformational change. Furthermore, your skills in educating and facilitation of agile training and workshops with teams and stakeholders at all levels will be paramount to the success of this role. You will be self-assured in working with a variety of agile frameworks, including scaling and can navigate through different frameworks effectively.  With the skills to communicate successfully within a multi-layered stakeholder environment, you will have a collaborative and consultative approach to stakeholder engagement and relationship management.

As an Agile Coach, you will be a considered thinker and possess valuable decision-making skills while having the capability to work in a fast paced and rapidly changing environment. A Scrum Master/Product Owner certification will be essential and relevant coaching certification will be highly regarded for this role.

This is an exciting time to join Cuscal, a great opportunity to utilise your valuable leadership experience of agile teams to create meaningful change at Cuscal.

What’s it like to work here?

As well as good pay and a great culture, we back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of financial, lifestyle, health & wellbeing benefits.

How do you Apply?
Start here. Just click on the APPLY button.

If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address.