Be the inventor and enabler of our business

Where else will you get the chance to build products from scratch? Products that impact the lives of millions of people in the everyday. At Cuscal, our tech team are the hands and heart for what we do best. They’re the inventors, the creators, the enablers of our business. They turn ideas into reality. They test. They refine. They perfect.

Instead of being pigeon-holed, you’re supported to follow your ideas and bring them to life. But you don’t need to be a payments nerd to thrive here. You just need to be curious. You need to be motivated. And you need to be inspired to do bigger, better.

We are looking for a DevOps Engineer to join our Shared Services Domain.

The Shared Services Group provides the operations, process improvement and shared core banking and technology applications that enable and support Cuscal’s business units. The portfolio of applications and technology services is large and broad, including core systems and gateways, settlement and disputes, billing, and client portals and access management.

As the DevOps  Engineer you will manage the site reliability activities, capacity, resilience and life cycle management of the platforms.

As the DevOps Engineer you will be responsible for the following:

• Provide ongoing support for Cuscal applications in a production environment, ensuring high availability and reliability.
• Plan and execute lifecycle management activities, including upgrades, patches, and maintenance.
• Implement and maintain monitoring tools to track application performance, proactively identify issues, and ensure optimal operation.
• Collaborate with internal teams and vendors to diagnose and resolve application issues promptly.
• Identify opportunities for automation to streamline repetitive tasks and improve efficiency in application management.
• Respond to and resolve production incidents, minimizing downtime and ensuring quick recovery.
• Create and maintain comprehensive documentation of processes, procedures, and configurations.
• Work closely with cross-functional stakeholders, including IT operations, development, security, and vendors, to ensure smooth operation and continuous improvement of the application.
• Ensure applications meets all security and compliance requirements, implementing necessary controls and updates.

To be successful in this position you will have skills and experience in the following technologies:

• Proven experience as a DevOps Engineer, Support Engineer, or in a similar role.
• Strong understanding of production support and lifecycle management.
• Proficiency in monitoring tools and techniques (e.g. Splunk, BMC Helix etc.)
• Experience with automation tools and scripting languages (e.g., Ansible, Terraform, Bash, Python).
• Familiarity with containerisation and orchestration tools (e.g., Docker, Kubernetes) is a plus.
• Experience in building CICD Platform, developing CI/CD workflows and tools.
• Strong experience on CICD tools such as GitHub, GitHub Action, Azure Pipelines, Bamboo etc.
• Cloud infrastructure and services (e.g. AWS, Azure, Google Cloud, etc.)
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration abilities.
• Ability to work in a fast-paced environment and handle multiple priorities.
• Experience with COTS applications and vendor collaboration is preferred.

What’s it like to work here?

As well as good pay and a great culture, we back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of financial, lifestyle, health & wellbeing benefits.

How do you Apply?
Start here. Just click on the APPLY button.

If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address.