Established in 2004, The Curve Group are the UK’s largest privately-owned Recruitment and HR provider. We deliver agile, ethical and configurable people solutions across the entire Recruitment and HR spectrum. Our mission statement, or quest as we would say, is to “Create Extraordinary People Solutions that Transform Working Lives”.

We have been recognised as an innovative and disruptive company – in our own industry and across every sector. We’ve won numerous awards and received notable recognition over the years including ‘Most Innovative Recruitment Company’, ‘Recruitment Process Outsourcer (RPO) of the Year’, ‘Best Customer Focus’, ‘Best Employer’ and ‘Best Customer Service’.

Team Curve are a force to be reckoned with. They are an incredibly talented and committed group of people who choose to live and breathe our CAPE values every day to:

• Create Relationships…with their colleagues, candidates, clients and partner organisations

·         Realise Ambitions…by pushing themselves and the people they interact with to learn more, think smarter, move out of their comfort zone and grow as individuals

• Be Passionate…about everything that they do and genuinely care about how they leave people feeling i.e. Curved!
• Explore Possibilities…by coming up with innovative ideas, helping our customers to think about things differently and creating solutions

For further information on The Curve Group please visit our website at www.thecurvegroup.co.uk or our social media pages on LinkedIn, Twitter and Facebook.

The Recruitment Administration Operations Lead will ensure the effective day to day delivery of recruitment administration services as part of our Recruitment Process Outsourcing (RPO) offering. The role will manage a team of administrators to process recruitment administration including interview organisation, managing on-boarding and pre-employment screening.

The role may involve handling sensitive data and therefore pre-screening / vetting will be required. Any offer will be subject to these background checks.

 Key Responsibilites

• Lead the day-to-day delivery of services for recruitment administration
• Manage a team of administrators and co-ordinators and ensure that work is completed with the right priorities in mind to fulfil client requirements
• Confident in dealing with complex and sensitive data and administration
• Act as point of escalation for any issues
• Responding to all enquiries within the set Service Level Agreements per client contract
• Production of MI
• Production of internal MI
• Ensure effective use of technology to support delivery of the service
• Identifying continuous improvement opportunities in operational process, service and ways of working using both MI and through the use of technology
• Management and delivery of HR services relating to processes and administration of all elements of the employee lifecycle
• Responsible for maintaining all Client materials, including Operating Manuals, keeping them up to date, including version control
• Any other duties that may be identified from time to time

• Recruitment administration experience
• Detailed knowledge of onboarding and pre-employment screening processes
• Positive can-do attitude
• Passion for process and data
• Team leadership capability
• Ability to talk to third parties and external clients
• Excellent organisational skills
• Excellent IT skills
• Strong desire to drive continuous improvements in operations and people
• ·Passion for delivering excellence in people services

• Excellent communication skills including group presentation delivery
• Excellent commercial acumen
• Leadership
• Influencing
• Resilience
• Data presentation and interpretation
• Problem solving
• Effective decision making
• Adaptive to change