Outsourcing Business Partner (Recruitment, L&D & HR)

  • Full-time

Company Description

About Us

Established in 2004, The Curve Group are the UK’s largest privately-owned Recruitment and HR provider. We deliver agile, ethical and configurable people solutions across the entire Recruitment and HR spectrum. Our mission statement, or quest as we would say, is to “Create Extraordinary People Solutions that Transform Working Lives”.

We have been recognised as an innovative and disruptive company – in our own industry and across every sector. We’ve won numerous awards and received notable recognition over the years including ‘Most Innovative Recruitment Company’, ‘Recruitment Process Outsourcer (RPO) of the Year’, ‘Best Customer Focus’, ‘Best Employer’ and ‘Best Customer Service’.

Team Curve are a force to be reckoned with. They are an incredibly talented and committed group of people who choose to live and breathe our CAPE values every day to:

  • Create Relationships…with their colleagues, candidates, clients and partner organisations
  • Realise Ambitions…by pushing themselves and the people they interact with to learn more, think smarter, move out of their comfort zone and grow as individuals
  • Be Passionate…about everything that they do and genuinely care about how they leave people feeling i.e. Curved!
  • Explore Possibilities…by coming up with innovative ideas, helping our customers to think about things differently and creating solutions

For further information on The Curve Group please visit our website at www.thecurvegroup.co.uk or our social media pages on LinkedIn, Twitter and Facebook.

Job Description

Job Purpose:

Working with our client, a leading UK Financial Services organisation based in Manchester and Newport in a new, fast-paced partnership, the Outsourcing Recruitment Business Partner will be the key point of contact, providing strategic oversight and best practice for Recruitment, L&D and HR Consultancy.  The role demands confidence and initiative to develop strong management within the account and challenge certain behaviours in order to deliver successful strategies across the three key products.

Key Responsibilities:

  • Manage and be responsible for the end to end recruitment process within your client with a focus on exceptional hiring manager and candidate experience
  • Working in partnership with key stakeholders define measurable success factors and KPIs
  • Build sales and support teams in a new location to ensure a successful relationship
  • Identify additional commercial opportunities for Curve within your client
  • Understand and advise on the employee value proposition for your client and be responsible for how this is effectively communicated to the external market
  • Promote the employer brand through recruitment activities including job fares, networking events, LinkedIn and broader social media as appropriate
  • Advise client group on assessment techniques suitable for the role(s) and support the delivery of these where required e.g. face to face interview support
  • Keep up to date with market best practices in recruitment
  • Keep up to date with current employment legislation and ensure that recruitment policies and processes are amended accordingly
  • Initial point of escalation for any issues and manage these through to resolution effectively
  • Manage the engagement, relationship and performance of 3rd party agency partners working with Supply Chain Management Team as appropriate
  • Analyse, interpret and present management information back to the client, identifying trends and using it to focus future activity
  • Input into the creation and development of a strategic account management plan for your client across Recruitment, L&D and HR Consultancy
  • Execute on the tasks / actions agreed within the strategic account plan and maintain the document as a live version
  • Maintain regular contact with department heads and directors as per your stakeholder plan
  • Accurately forecast anticipated revenue from your client, highlighting any risks to your Line Manager
  • Attendance at client review meetings as required
  • Lead by example and ensure the Curve Quest and Values are demonstrated within the team; Create Relationships, Realise Ambitions, Be Passionate, Explore Possibilities.
  • Additional responsibilities as and when required
  • Working alongside your client’s Head of HR & Compliance, understand and advise on your client’s people plan and develop appropriate resourcing strategies in line with this

Qualifications

Knowledge/Experience:

  • Experience of working in an organisation going through substantial change
  • The ability and experience of set, measure and work within a KPI driven environment
  • Previous experience of overseeing end-to-end recruitment processes within an in-house or RPO environment
  • Experience of project delivery to define and agreed timescales and budgets
  • Experience of utilising a variety of different attraction and sourcing techniques/methods
  • Experience of business partnering senior stakeholders up to ExCo/Director level
  • A proven understanding of what it takes to build strong relationships with key stakeholders, both internally and externally, whilst challenging and influencing their thinking and actions
  • Demonstrable experience of overcoming difficulties and solving problems
  • Intermediate to advanced knowledge of Word, PowerPoint and Excel
  • Knowledge of the relevant sector/industry of the client

Competencies:

  • Excellent communication skills including group presentation delivery
  • Excellent commercial acumen
  • Ability to adapt to changing priorities across Recruitment, L&D and HR Consultancy
  • Leadership
  • Influencing
  • Resilience
  • Data presentation and interpretation
  • Problem solving
  • Effective decision making
  • Adaptive to change
  • Ambassador for the Curve Values

Additional Information

A great salary, benefits and a competitive bonus scheme. A fantastic working environment based in Manchester