Head of Revenue Ops
- Full-time
Company Description
The Grammy’s. The FedEx Open. The BET Awards. Over 200,000 weddings. These are a few of the events that we’ve helped small businesses Curate. We’ve given small business owners around the globe hundreds of thousands of hours back to their families and businesses by building an ERP for small businesses.
Curate develops a SaaS platform that automates the tedious parts of event planning. Florists, caterers, wedding coordinators, and corporate party planners depend on us to deliver flawless experiences every day. Our beloved software makes it easy to organize all the information they need for an event and turn it into gorgeous proposals, accurate recipes, and streamlined wholesale orders, saving them time and making them more profitable.
Job Description
The Head of Revenue Operations is responsible for the performance, strategy, and alignment of revenue operations in the company. This position is responsible for overseeing the operational function of Marketing, Sales, and Customer Success departments, and ensuring that the interaction between those departments is aligned with the larger company-wide revenue strategy dictated by the VP of Sales and senior leadership across the company.
This is an individual contributor role initially but we expect next year this hire will begin building a team.
What You’ll Be Doing
Help us overachieve our number by excelling in these three areas:
Process:
Implement communication structure between Sales, Marketing and Customer Success
Assist sales leadership to determine optimal account assignments
Monitor and review the sales funnel on a weekly, monthly and quarterly basis
Drive quarterly business reviews and forecasts
Regularly present plans and reviews to the Executive Team
Implement best-practices and standardization of sales processes leveraging efficiency and scalability
Develop a system which more quickly identifies and services ideal prospects
Work cross-functionally to resolve issues and facilitate the closing of business
Tools:
Establish a single source of truth for all revenue functions
Recommend and implement key tools to increase the impact of sellers
Provide hands-on coaching/training on using our tech stack (HubSpot, Chorus.ai, Chili Piper, etc)
Implement workflow / automation to reduce administrative tasks for sales team
Cut through noise, make sense of data and deliver insights critical to business
People:
Set the sales development priorities and key selling strategies to achieve sales objectives
Eventually hire and build a small team
Work with sales to administer compensation plans and models that facilitate the scaling of the business
Qualifications
Bachelor's degree in Business, or related field or equivalent experience
4-8 years’ experience in sales operations in SAAS software - startup experience preferred
1-3 years experience in a leadership capacity within marketing, sales, or customer success
Ability to build strong relationships across teams and functions
Very high Microsoft Excel/Google Sheets competence
Executive communication skills
Strong interpersonal and relationship skills
Exceptional strategy and execution skills
Hubspot experience
Bonus points if:
you've been in a Product Led Growth company
you have deep technical skills to understand scalable data structures and avoiding tech debt
you have the ability to take product usage analytics and format the data to help GTM leaders prioritize
Additional Information
All your information will be kept confidential according to EEO guidelines.