Head of Revenue Ops

  • Full-time

Company Description

The Grammy’s. The FedEx Open. The BET Awards. Over 200,000 weddings. These are a few of the events that we’ve helped small businesses Curate. We’ve given small business owners around the globe hundreds of thousands of hours back to their families and businesses by building an ERP for small businesses.

Curate develops a SaaS platform that automates the tedious parts of event planning. Florists, caterers, wedding coordinators, and corporate party planners depend on us to deliver flawless experiences every day. Our beloved software makes it easy to organize all the information they need for an event and turn it into gorgeous proposals, accurate recipes, and streamlined wholesale orders, saving them time and making them more profitable.

Job Description

The Head of Revenue Operations is responsible for the performance, strategy, and alignment of revenue operations in the company. This position is responsible for overseeing the operational function of Marketing, Sales, and Customer Success departments, and ensuring that the interaction between those departments is aligned with the larger company-wide revenue strategy dictated by the VP of Sales and senior leadership across the company. 

This is an individual contributor role initially but we expect next year this hire will begin building a team.

What You’ll Be Doing

Help us overachieve our number by excelling in these three areas:

  • Process:

    • Implement communication structure between Sales, Marketing and Customer Success

    • Assist sales leadership to determine optimal account assignments

    • Monitor and review the sales funnel on a weekly, monthly and quarterly basis

    • Drive quarterly business reviews and forecasts

    • Regularly present plans and reviews to the Executive Team

    • Implement best-practices and standardization of sales processes leveraging efficiency and scalability

    • Develop a system which more quickly identifies and services ideal prospects

    • Work cross-functionally to resolve issues and facilitate the closing of business

  • Tools:

    • Establish a single source of truth for all revenue functions

    • Recommend and implement key tools to increase the impact of sellers

    • Provide hands-on coaching/training on using our tech stack (HubSpot, Chorus.ai, Chili Piper, etc)

    • Implement workflow / automation to reduce administrative tasks for sales team

    • Cut through noise, make sense of data and deliver insights critical to business

  • People:

    • Set the sales development priorities and key selling strategies to achieve sales objectives

    • Eventually hire and build a small team

    • Work with sales to administer compensation plans and models that facilitate the scaling of the business

Qualifications

  • Bachelor's degree in Business, or related field or equivalent experience

  • 4-8 years’ experience in sales operations in SAAS software - startup experience preferred

  • 1-3 years experience in a leadership capacity within marketing, sales, or customer success

  • Ability to build strong relationships across teams and functions

  • Very high Microsoft Excel/Google Sheets competence

  • Executive communication skills

  • Strong interpersonal and relationship skills

  • Exceptional strategy and execution skills

  • Hubspot experience

  • Bonus points if:

    • you've been in a Product Led Growth company

    • you have deep technical skills to understand scalable data structures and avoiding tech debt

    • you have the ability to take product usage analytics and format the data to help GTM leaders prioritize

Additional Information

All your information will be kept confidential according to EEO guidelines.