The CIA is a private, not-for-profit college, guided ​by the core values of Excellence, Leadership, ​Professionalism, Ethics, and Respect for Diversity.​

POSITION SUMMARY

The Event Setup Assistant is responsible for the set up and break down for each public event, including equipment inventory, room setups, lighting, check-in and check-out of rental orders. The Setup Assistant works directly with the Special Events Operations Manager, Executive Chef, Banquets Captains as well as other departments at Greystone and Copia with the assistance in the execution of special events, banquets and conferences.

ESSENTIAL RESPONSIBILITIES

• Set up and break down event spaces for weddings, social gatherings, corporate events and student related activities. This including but not limited to physically moving tables, chairs, equipment and any necessary event items.
• Ensure set up is done according to Banquet Event Order (BEO). Assemble and deliver China Orders for events according to BEO service details.
• Ensure supplies are available according to the Banquet Event Order and equipment is set up and functioning properly. Check in and out all Rental Order as needed, identifying any discrepancies.
• Periodically tidy the space, clearing away dishes, straightening furnishings, and refreshing soiled linen throughout the event.
• Work with the contracted, on-property management team to create a better understanding of our general cleaning needs and work closely with and maintain schedule for contracted cleaning services to ensure that equipment is washed, handled and stored properly with a minimum of breakage or loss. Help maintain an orderly, safe and sanitary workplace.
• Setup the dish breakdown station for events and ensure separate handling for rental items.
• Assist other departments as needed to ensure optimum service to guests.
• Keep track of event supplies, equipment and carefully store furnishings when not in use, promptly reporting repair and maintenance needs.
• Assist the banquet service team and attend to guest needs and special requests promptly and with superior customer service.
• Any and all other duties as assigned.

REQUIRED QUALIFICATIONS

Education:

• High school diploma or GED.

Experience

• Minimum of 1 year hospitality experience.

PREFERRED QUALIFICATIONS

• Basic Computer knowledge.
• Bilingual in English and Spanish.

REQUIRED SKILLS

• Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously.

• Demonstrated ability to show a high level of service responsiveness to internal customers.

• Must display a high level of energy and self-motivation. 
• Strong customer service skills.
• Working knowledge of ware-washing and special events equipment.
• Ability to read and understand event plan information, written in English, including event times, room and AV set-up, and client expectations.
• Ability to speak clearly and listen attentively to guests and fellow staff.

WORKING CONDITIONS

• Ability to work a flexible schedule: nights, weekends and holidays as needed.
• Capable of lifting, bending, carrying, pushing and pulling materials for an entire work shift.
• This position requires full mobility, continuous movement and heavy lifting up to 75 pounds frequently (moving furniture, equipment, staging, etc.).

• Ability to stand and work for extended periods of time during customary service hours.
• Ability to withstand high ambient temperatures while working in close proximity of cooking equipment.
• Must be able to work at both locations of the CIA California Campus (Copia in Napa, CA and Greystone in St. Helena, CA).

The CIA has implemented a policy requiring all employees, students and on-site contractors to receive the COVID-19 vaccination.  Reasonable accommodations are available to applicants when legally required.