iForce is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers..

At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

The Refurbishment Technician Engineer will play a key role in maintaining and helping improve the existing upgrade process. Will also ensure that both quality and efficiency of the processes.

Supporting leading of the refurbishment team and will help to develop and train all team members. Will help to manage all activities within the process. You will drive productivity to maximise profitability of the process and will support the site management team in ensuring all environmental, safety and security policies are always adhered to.

Shift: Monday to Friday, 10.00-18.00   

Salary: £31,617.68 per annum / £16.21 ph

Key Duties of a Refurbishment Technician Engineer:

• Positive interaction with colleagues to manage performance on an individual and team basis.
• Acting as a communication channel between Refurbishment Shift Managers and Colleagues. 
• Identify training needs and arranging via Refurbishment Shift Managers.
• Train new colleagues to a company standard skill base.
• Train existing colleagues in more advanced and new modules.
• All training to be entered on to the upgrade training matrix.
• Collaborate with & coordinate as requested with Management team.
• Ensuring quality is monitored and maintained in all areas.
• Housekeeping & organisation of resources.
• Support with recognising quality issues and escalate for any action to be taken. 
• Seeking out opportunities for continuous improvement.
• Create Tuesday and Thursday team training meetings for both shifts.
• Ensure all Colleagues are wearing the correct PPE; arrange replacements as required.
• Ensure team are following SOP’s correctly.
• Address potential hazards and escalate where required.
• New sound booth lists to be produced periodically to cover current workforce.
• Cooperate with management regarding individuals’ knowledge to ensure all colleagues are allocated work equally and fairly.
• Dealing with external customers in person

• Experience in electrical and mechanical repair work
• Professional power tools, inspecting & fault finding
• Experience in PAT testing (certificate required)
• Ability to feedback on faults finding in professional manner.
• Providing evidence of common faults professionally on client request.
• Produce monthly return fault video/s clearly explaining product descriptions, return reasons, mechanical and electrical issues, and repair solutions.
• Set up new external working relations with technical services to meet existing or new production requirements.
• Maintain PAT machines ensuring calibration and repairs are completed in a timely manner.
• Maintain compressors bi-monthly and when required.
• Experience in using standard office packages; word, excel etc.
• Previous experience of managing a team is an advantage

As part of our drive to make IForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave - competitive holiday entitlement 
• Pension scheme – we want colleagues to enjoy a comfortable retirement so we offer a great contribution of 5% employee and 3% employer
• Life Assurance -  2 x your annual salary
• Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
• Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses
• Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam