Shift Manager

  • Full-time

Company Description

Part of the Culina Group, Great Bear is the flexible, agile ambient 3PL alternative. Great Bear is a key player in ambient 3PL with an extensive depot network and some brand new, state of the art facilities. 

Job Description

As a Transport Shift Manager, you will oversee a team of 15-20 drivers and office staff. You will be responsible for the 24/7 transport operations and supporting the Transport Manager in ensuring that costs are controlled in line with budget / forecast expectations. 

You will need to be methodical and be able to think on your feet as this is a fast paced role. 

Shifts: 4 on, 4 off 18:00-06:00

Role Responsibilities:

  • Manage the Depot Transport staff to execute Traffic plans to enable delivery of products to customers within agreed service levels
  • Reduce non contract maintenance and damage spends through the use of vehicle passports, monitoring of defects being raised.
  • Ensure that all available fleet is on the road and declared to enable the Planning Team to plan the resource
  • Manage the resourcing for the site through effective planning of both core drivers and shift patterns through to daily and weekly resourcing of agency drivers
  • Manage holiday allocations of drivers ensuring there is enough resource to meet with customer requirements
  • Motivate and develop the team through engagement, training and personal development plans
  • Ensure all staff are fully trained and have the correct equipment
  • Manage any incidents and accidents and follow the process through investigations and raise through evotix
  • Be responsible for Kronos monitoring and approving drivers clocking on and off shift
  • Ensure that the Transport team and drivers comply with all relevant regulations and site procedures
  • Ensure annual MOTs and service intervals on all fleet equipment are carried out on time and the relevant paperwork is obtained
  • Attend Monthly Customer review meetings in the absence of the Transport Manager
  • Support implementation of service improvements in conjunction with customers and other areas of the business
  • Generate and implement ideas with regards to staff and operational changes, which will help drive continuous improvement
  • Ensure a secure and safe environment for staff, both in your department and across the wider business
  • Manage and carry out monthly site audit ensuring that all processes are being followed in line with Culina Group policy

Qualifications

  • Good commercial knowledge of transport operations including experience of operating in a closed book, shared user environment
  • Previous supervisory experience within a busy transport environment
  • Planning and organising skills with a high level of numeracy
  • Excellent negotiating skills with the ability to influence and steer
  • Leadership and motivational qualities and proven experience of building a team
  • An effective communicator at all levels, good verbal and written skills
  • Personal motivation and confidence resulting in a positive impact
  • Genuine team player, a firm and confident manager who is skilled at setting clear objectives and motivating their team
  • Highly tolerant of change – able to work within an evolving organisation
  • Ability to challenge the status quo and drive changes in the business
  • Able to thrive in a highly competitive and demanding environment
  • Commercially focused, consumer orientated and customer service driven
  • Problem solving in a pressurised environment
  • National and International CPC qualification – desirable
  • Attend Culina group training courses to gain knowledge and experience

Additional Information

What you get in return:

  • Competitive basic salary
  • Competitive Holidays
  • Bonus
  • Private Health Care
  • Life Assurance
  • Pension Scheme
  • Retail discounts
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