Fowler Welch are a multi award winning supply chain specialist working with retailers, wholesalers and manufacturers, providing temperature controlled warehousing allowing consolidation, storage & transport service for chilled foods. We offer a tailored, fast and frequent logistics service with countrywide coverage.

Our Spalding site are now recruiting for a Processing Administrator on a full time, permanent basis.

Working hours: Days - Tuesday to Saturday, 08:00 - 17:00

The purpose of a Processing Administrator is to ensure all orders received via e-mail are inputted into the in-house systems. Liaising with the relevant retail desk to ensure all orders have been received. The role also includes answering customer queries, ordering employee uniform, general administration duties, greeting visitors and manning the switchboard.

Key Duties of a Processing Administrator:

• First point of contact for visitors and incoming calls
• Processing POD’s (Proof Of Deliveries), checking all incidents have been reported and that the paperwork is stamped / signed accurately
• Accurate scanning of POD paperwork, and correction of scan errors, to ensure availability for customers
• Dealing with customer POD queries in accordance with set guidelines
• Professionally and respectfully liaising with FW depots, customers, supermarkets and sub-contractors via telephone and email regarding POD / Input queries
• Sorting and sending internal and external post
• Processing stationery / uniform orders and printing supplies.
• Input/upload customer orders for Fowler Welch depots into the GTS system to a high level of accuracy
• Identifying incoming emails and managing the email folders
• Highlight any outstanding orders that have not been received to the relevant depots in a timely manner
• Adhering to tight deadlines at all times, ensuring all live orders are actioned correctly

Experience Required:

• Working within logistics and / or FMG sector
• Working within a target driven environment
• Working in a fast-paced office environment
• Customer service experience
• Dealing with PODs / Order Entry

Knowledge Required:

• Proficiency in MS office
• Logistics and / or FMG sector

Skills/Competencies Required:

• Attention to detail
• Good written and verbal communication
• Planning and organizational skills
• Time management
• Adaptable and flexible approach to work
• Working as part of a team
• Ability to work unsupervised
• Ability to prioritise
• Initiative
• Self Development

As part of its Drive to make Fowler Welch a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Competitive salary
• Competitive holiday entitlement
• Pension scheme
• Life Assurance
• Health cash plans
• Retail discounts via our benefit platform

If you meet the requirements for the above Processing Administrator role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam