Culina Group Limited, through its subsidiaries, provides logistics, warehousing, distribution, and other services for the food and drink industry in United Kingdom and Ireland. It provides chilled, ambient, contract packaging, and bonded logistics services, as well as value-added services, such as online visibility and systems integration, pallet management, and supply chain management.

 Key Duties of a Customer Service Coordinator:

• Liaise daily with major retailers.
• Compare tracking data with customer platforms and update.
• Raise disparity between Warrens tracking and customer platforms internally and externally.
• Work collaboratively with other departments within the business.  
• Communicate using a variety of media with internal and external stakeholders any potential service issues.
• Collate and publish daily KPI reports internally and externally at scheduled times.
• Process information from suppliers.
• Attend internal operational meetings as required.

• Ability to contribute to the development of process and procedures.
• Excellent communicator at all levels.
• Proficient in Microsoft programs.
• Knowledge of the sector and relevant operational practices
• Customer service experience

As part of its Drive to make Warrens a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Competitive salary
• Competive holiday entitlement
• Pension scheme
• Retail discounts via our benefit platform

If you meet the requirements for the above Transport Administrator role and are looking for your next career opportunity, please apply now and become a part of our #WinningTeam