POD Administrator

  • Full-time

Company Description

Culina Logistics is the leading 3rd party UK logistics business specialising in chilled warehousing providing an excellent platform for food and drink manufactures.

Offering defined career path opportunities to enhance and develop your skills and experience, we are recruiting for a Proof Of Delivery Administrator to work in our chilled warehouse operation at our Market Drayton depot on a full time basis.

Job Description

Shifts: 2 on 2 off, 3 on 2 off, 2 on 3 off

Salary: £22,110 per annum

  • Sift PODs out from the general post and distribute remaining post to other departments
  • Sort PODs as instructed and scan in an accurate and timely manner
  • Check PODs have cleared on the system, investigate and clear down unallocated PODs
  • Log incorrect PODs on the system as identified by the daily POD report
  • Chase outstanding PODs from hauliers, depots, etc.
  • Ensure customer / client queries are dealt with in a timely and professional manner and to the satisfaction of the customer
  • Ensure customer / client reports are completed/formatted correctly and communicated in accordance with agreed timeframes
  • Ensure customer / client non-conformance is properly recorded and fed-back to the client and corrective action taken
  • Ensure POD discrepancies are investigated and that actions taken are properly recorded and the outcome communicated to the client as appropriate
  • Ensure the completion and circulation of reports to relevant stakeholders
  • Other administration tasks as determined by the Customer Services Manager

Qualifications

  • Attention to detail / accuracy
  • Planning and organising skills
  • Ability to work without direct supervision
  • Adaptable and methodical approach to work
  • Conscientious and reliable
  • Ability to work efficiently and accurately under pressure
  • Effectively prioritise work load in order to meet set deadlines
  • Able to work as part of a team or individually
  • Consumer oriented and customer-service driven

Additional Information

In return for your passion, hard work and determination in providing outstanding service to our customers we offer:

  • Competitive salary 
  • Competitive holidays
  • Life Assurance
  • Pension scheme
  • Staff facilities including vending machines and canteen area
  • Access to our benefits platform: discounts on high street retailers, utilities, holidays and cinema tickets
  • Health cash plans: Hospital, dental and optical
  • Training and development with career progression opportunities and MANY MORE

When our staff have passion for what they do they work with more care and attention which is reflected to our clients, Click APPLY NOW to #JoinOurWinningTeam and begin your career today!

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