Great Bear is an award-winning 3rd party UK business of ambient products, providing nationwide dedicated and shared user warehousing and distribution solutions.

We are currently recruiting for an Operations Controller on a full-time, permanent contract based at our Desborough site.

Shift: 4 on 4 off Rotating 06:00 - 18:00/ 18:00 - 06:00

Salary: £30,273 p/a and OT x1.5

Role

As Operations Controller you will contribute to the success of the site by supporting the day-to-day running of the warehouse, ensuring that all schedules for inbound receipts and outbound loads are run efficiently, liaising with warehouse operatives, Shift Supervisors and Shift Managers to maintain a smooth flow of work throughout the shift.

Responsibilities

• Efficiently managing the outbound schedule to ensure collection and delivery times are met.
• Issuing instructions to designated staff to maintain a smooth flow of inbound and outbound work.
• Controlling paperwork for outbound vehicles ensuring 100% accuracy.
• Being the initial point of contact for all drivers arriving on site.
• Communicating issues to Shift Manager in a timely manner to minimise disruption to the schedule.
• Participating as an active member of the operations team, and to offer suggestions for solving problems, improving efficiency, customer and quality focus.
• Maintaining good communication with transport providers to ensure late collections and delivery failures are avoided.
• Producing a thorough, detailed handover to the following shift highlighting potential issues, reminders and current state of play.

• Ability to prioritise work based on scheduling and available resources.
• Able to demonstrate a high level of attention to detail.
• Must be a team player who is capable of working on their own initiative.
• Able to demonstrate an in depth knowledge of on-site systems.
• Able to work to tight deadlines.
• Experience and good working knowledge of Autostore and RF kit.
• PC Literate in Word, Excel and Outlook.
• Should demonstrate the drive and desire to progress.
• Must be flexible in approach to work and shift patterns in order to cover for absence.
• Be able to demonstrate a courteous and professional attitude towards customers and third party hauliers.
• Should have good oral and written communication skills.
• Excellent time management skills and ability to solve problems.
• Strong interpersonal, conciliation skills and the capacity to network with suppliers, hauliers and customers.

In return we offer

• Competitive salary
• Pension scheme
• Life Assurance
• Childcare vouchers
• Great staff facilities
• Company benefits
• Hospital, dental and optical health plans
• Training and development with career progression opportunities