Quality Manager

  • Desborough, UK
  • Full-time

Company Description

Part of the Culina Group, Great Bear is the flexible, agile ambient 3PL alternative. Great Bear is a key player in ambient 3PL, and through an extensive depot network including unique state of the art facilities at Port Salford and Markham Vale Great Bear serves established FMCG businesses.

Job Description

As the site Quality Manager you will be working closely with the General Manager and Site Quality team, the Quality Manager will be responsible for managing all Quality risks and opportunities across the site.

Key Duties:

  •  Adhere to and promote best practice in accordance with company Health and Safety requirements
  • Successfully manage and exceed customers’ expectations on matters relating to food safety, quality and hygiene
  • Represent the Quality Team within the site Senior Management Team
  • Effectively manage and motivate site quality to achieve commercial, site and Quality objectives within the agreed timelines
  • Measure site standards across all operations in line with business, customer, legislative requirements, ISO9001 and ISO13485
  • Management of the Quality Management System and Operating Procedures including Operations, allergen management and pest control
  • Work collaboratively with internal and external customers to effectively deliver change, improvements and new products to the business whilst always demonstrating the business behaviours
  • Review and audit the QMS and sitewith regard to product safety and quality to ensure that all processes are maintained to the highest standards in line with the Quality Management System, customer requirements, ISO9001 and ISO13485
  • Act as the site HACCP Team Leader ensuring development and monitoring of the site HACCP system in accordance with Customer standards
  • Use root cause analysis to ensure that any deviations to the agreed standards including customer complaints are investigated and acted upon to minimise any future risks
  • Manage the training and development of new starters within own department and provide on-going training in line with ISO9001 and ISO13485 standards
  • Champion customer complaint reduction for the site and develop and report on leading measures
  • Undertake such other duties as may be required from time to time, that reasonably fall within the scope and grade of the post



  • Previous experience working within or supplying leading retailers or major brands
  • FMCG Food storage and distributionbackground, preferably in ambient, products
  • Experience managing and being accountable for a site QA
  • Having previously worked to KPI’s / deadlines
  • Previous management of Food Safety, Legality and Quality products using multi discipline teams
  • Successfully completed HACCP - Level 3
  • Successfully completed Food Hygiene – Level 3
  • Good working knowledge of MS Office (eg. email / Word / Excel)
  • Understand and apply Root Cause Analysis Tools – 5Y, Ishikawa, Fishbone
  • Certified Internal Auditor or ISO9001 / ISO22000 Lead Auditor - desirable
  • CI Tools such as 5S, DMAIC - desirable

Additional Information

What's on offer:

  • Competitive basic salary
  • Competitive holiday allowance
  • Bonus
  • Private Health Care
  • Life Assurance

As well as this you have access to some other fantastic optional benefits such as Cycle2Work Scheme, and discounts and savings on 1000’s of retailers.

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