Crown Agents Bank is a vastly growing and regulated UK bank that connects emerging and frontier markets to the rest of the world, using FX and payments technology. We are transforming the way payments and FX move through emerging markets, reducing friction so that more money gets to those who need it. Emerging markets payments are usually challenging, expensive, unreliable and opaque. Our solutions help fix these pain points. Ultimately, we connect traditionally hard-to-reach regions to global financial infrastructure, giving access to the best prices and the fastest, most reliable settlement.

FX and cross-border payments are often complex and expensive, especially when operating in emerging markets. Crown Agents Bank (CAB) wraps its deep and trusted relationships and strength of network around innovative digital capabilities, and cross-border transaction banking solutions to enable fintech, corporates, governments, development organisations and banks to move money to, from, and across often hard-to-reach markets.

We are currently based in Sutton and we are expected to move to our new offices, in London Bridge in May 2024 

We are seeking a highly skilled and experienced Senior FX, MM, and Bond Back Office Manager to lead our back-office operations team. The ideal candidate will have over 10 years of relevant experience in people management, team building, problem-solving, and excellent communication skills. They should possess a deep understanding of foreign exchange settlements, confirmations, regulatory reporting regimes (such as MiFID and EMIR), bond portfolio management, and experience in rolling out new financial products such as repos, forwards, and derivatives. Additionally, the candidate should have a proven track record of implementing new technologies and successfully leading teams through transformational programs.

Key Responsibilities:

1. People Management and Team Building:
   • Lead, mentor, and motivate a team of back-office professionals to ensure high performance and a positive work environment.
   • Foster a culture of collaboration, continuous learning, and development within the team.
2. Problem Solving:
   • Proactively identify and resolve complex operational issues related to FX, MM, and bond back-office functions.
   • Develop and implement innovative solutions to streamline processes and enhance efficiency.
3. Communication and Presentation Skills:
   • Effectively communicate with internal stakeholders, senior management, and external parties to convey complex ideas and strategies.
   • Deliver presentations on back-office performance, initiatives, and project updates as required.
4. Familiarity with Emerging Markets:
   • Stay abreast of developments in emerging markets and assess their impact on back-office operations.
   • Utilize knowledge of emerging market dynamics to optimize processes and mitigate risks.
5. In-depth Knowledge of FX Settlements and Confirmations:
   • Oversee all aspects of foreign exchange settlements and confirmations to ensure accuracy, timeliness, and compliance with regulatory requirements.
6. Regulatory Reporting Expertise:
   • Ensure compliance with regulatory reporting regimes such as MiFID and EMIR, including timely and accurate submissions.
   • Stay updated on regulatory changes and assess their implications on reporting obligations.
7. Bond Portfolio Management:
   • Manage the bond portfolio within the back-office function, including trade processing, settlement, and reconciliation.
8. Rolling Out New Products:
   • Play a key role in rolling out new products such as repos, forwards, and derivatives, collaborating with front-office teams to ensure seamless integration into back-office operations.
   • Conduct thorough analysis and due diligence on new product offerings, assessing their impact on processes, systems, and regulatory compliance.

• 10+ years of progressive experience in FX, MM, and bond back-office operations within the financial services industry.
• Proven track record of people management and team-building skills, with a focus on developing high-performing teams.
• Excellent problem-solving abilities with a strategic mindset to anticipate and address operational challenges.
• Strong communication and presentation skills, with the ability to effectively interact with stakeholders at all levels.
• Familiarity with emerging markets and their impact on back-office operations is desirable.
• Good knowledge of Anti-money laundering regulations and best practice
• In-depth knowledge of FX settlements, confirmations, regulatory reporting regimes such as MiFID and EMIR, bond portfolio management, and experience in rolling out new financial products.
• Experience in implementing new technologies and leading teams through transformational programs is highly advantageous

• Hybrid working
• Contributory personal pension plan: - Minimum: Employee 2% and Employer 7%. Employer matches contributions in 1% increments to a maximum of: Employee 5% and Employer 10%
• Life Assurance – 4 times annual salary
• Group Income Protection
• Private Medical Insurance – this may include cover for partner and or children at company cost. Cover includes Optical, Dental and Audiology
• Discretionary Bonus
• Competitive Annual Leave
• 2 Volunteering Days
• Benefit Hut