Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion.

Job Summary

The Marketing Operations Coordinator will assist the Chief Marketing Officer (“CMO”) and the Marketing Leadership team with a wide variety of activities, including maintenance of department databases and the firm’s suite of marketing materials; orientation and support for new department members; production of presentations, reports and other materials required by the marketing leadership team; partnering with the CMO to manage the annual budget process for the Department, including practice group and office business development budget compilation and tracking; managing the CMO’s calendar and scheduling meetings; making travel arrangements and processing reimbursements; and a variety of other project management and administrative responsibilities reflecting projects and initiatives across the department.

Job Responsibilities

• Provides a wide variety of administrative support to the CMO, including calendar management, travel, and meeting scheduling. 
• Coordinates Department and group meetings, training sessions, and retreats.
• Helps to maintain the Department’s intranet site, marketing collateral repository, and other knowledge management tools as needed. Suggests and implements process improvements and best practices as appropriate.
• Participates in the implementation and ongoing maintenance of marketing and business development tools and technologies. 
• Provides analytics on a variety of Department activities and initiatives. Assists in the production of occasional reports summarizing Department activities and results.
• Provides orientation support to new Marketing and Client Development Department team members.
• Tracks client marketing permissions and suggests and implements process improvements and best practices as appropriate.
• Supports the development and tracking of the Department’s annual budget and monitors expenditures.  Helps to review and approve reimbursements and payment of vendor invoices.  Prepares monthly summaries of spend and forecast to budget.
• Coordinates with the digital marketing team to help maintain website content.
• Helps to manage the Department’s calendar.
• Performs other duties as needed and assigned.

Knowledge, Skills and Abilities

• Strong organizational skills and the ability to prioritize work to meet deadlines and daily requirements in a fast-paced environment.
• Strong time management skills, including a proactive orientation.
• Ability to work independently and with others to accomplish project objectives and to advance the Department’s priorities.
• Demonstrated experience managing projects and operating in a proactive manner to ensure that deadlines are met and that deliverables reflect input and review from all key stakeholders.
• Strong oral and written communication skills.  Demonstrated ability to produce quality written communications such as memos, spreadsheets, presentations, and research reports.
• Proficiency in the full Microsoft Office Suite of products. 
• Advanced Excel skills, including the ability to produce pivot tables and complex financial reporting.
• Ability to quickly learn and utilize new software programs and tools.
• Must possess strong attention to detail orientation.

Education

The position requires a Bachelor’s Degree.  Equivalent training and experience may substitute for education.

Experience

The position requires a minimum of four (4) to seven (7) years of related and progressively more responsible experience. Strong project management and/or executive assistant experience is preferred. CRM experience is a plus.

Crowell & Moring LLP offers a competitive compensation and comprehensive benefits package which includes progressive options such as back up child care, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service.

EOE m/f/d/v
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