Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion.

Job Summary

The Senior Coordinator, Marketing & Events will support the Client Events/Webinars and CRM initiatives of the firm including in-person and virtual events, Client Relationship Management (CRM), and other activities.
 

Job Responsibilities

• Under the direction of the Senior Events Manager, coordinates the planning and execution of in-person, virtual, and hybrid events; marketing and client development receptions and seminars; and other special events.
• Serves as the point person for assigned events from inception to completion, including research, logistics, event collateral, support, and appropriate event follow-up.
• Utilize the Vuture email management system to create and distribute event invitations.
• Main point of contact for assigned firm webinars including the ability to host, edit, and produce a webinar from inception to final product. 
• Maintains the inventory of internal event supplies and client facing promotional items.
• Updates internal event calendars and creates event marketing material. Provides back up support for all event related needs in absence of event manager.
• Assists with various event related statistical projects, creates and reviews event contracts and BEOs.
• Under the direction of the CRM System Manager, reviews end-user CRM data entry as well as educates firm users on best practices, policies, and procedures.
• Possesses a general knowledge of GDPR compliance regulation adherence.
• Produces CRM reports on a standard and ad hoc basis (examples include bad addresses for clients, event metrics, and statistics).
• Performs CRM data imports and exports.
• Monitors and responds to requests in various marketing email inboxes.

Knowledge, Skills, and Abilities

• Demonstrated ability to communicate clearly and effectively, both orally and in writing with internal and external contacts as well as the ability to work both independently and with others in a cooperative, enthusiastic and friendly manner to accomplish objectives and participate in team efforts.
• Ability to adapt to changing priorities and maintain a productive and committed work effort, meeting deadlines and managing workload.
• Attention to detail and ability to prioritize multiple projects in a dynamic and complex environment to meet deadlines and daily requirements while supporting both event and CRM needs.
• Intermediate knowledge of MS suite to produce quality written communications such as memos, spreadsheets, slides, and standard work documents.
• Knowledge of the following applications is a plus, but not required: InterAction (or applicable firm CRM tool), Intapp Relationships (Gwabbit), Vuture, ON24, and Zoom.
• Willingness to work overtime and possible weekends as needed.

Education

This position requires a Bachelor’s Degree.  A degree in Marketing, Hospitality, Business Administration, or another related field is preferred. Equivalent training and experience may substitute for education.

Experience

The position requires a minimum of three to five (3-5) years of directly related experience during which knowledge, skills and abilities relevant to the position were attained.

Crowell & Moring LLP offers a competitive compensation and comprehensive benefits package which includes progressive options such as back up child care, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service.

EOE m/f/d/v
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