We are Crowell & Moring

Founded with a commitment to build a different kind of law firm, Crowell & Moring LLP today is an international law firm representing clients in litigation and arbitration, regulatory and transactional matters. We are internationally recognized for our representation of Fortune 500 companies in high-stakes litigation, as well as our ongoing commitment to pro bono service and diversity. With nearly 550 lawyers based in seven offices in the United States and Europe, the firm helps international corporations and emerging enterprises navigate complex legal challenges and create business solutions across the globe.

Job Summary:

The Manager, Enterprise Applications has general responsibility for the oversight of the implementation, support and maintenance of all firm enterprise applications and desktop image design.

Job Responsibilities:

•    Leads a team of application engineers, including talent recruitment, mentorship and performance management.
•    Leads enterprise applications projects by developing plans, schedules and budgets, assigning project resources, keeping track of progress and communicating project status to stakeholders.
•    Develops long-term enterprise applications strategy.
•    Manages enterprise applications licensing, vendor relationship and conducting contract negotiation. Independently and in coordination with the Director, Infrastructure Services, performs analysis, selection, design and implementation of various enterprise application systems.
•    Mentors and collaborates with enterprise applications engineers and other IS department professionals on issues surrounding reliable performance of enterprise applications.
•    Monitors industry and stays on top of emerging technologies, makes appropriate recommendations regarding acquisition and implementation.
•    Interfaces with and provides direct support to primary stakeholders of enterprise applications or system, where required.
•    Implements documentation and change management protocols, using industry best practices and standards, to ensure system uptime, performance and effectiveness goals are met.
•    Coordinates with remote office IS staff to understand nuances of their environments and the impact it has on firm’s computing environment.
 

Requirements:

Education
The position requires a Bachelor’s Degree in Computer Science or directly related field.  Equivalent work experience in a IT field/environment may be considered in lieu of some education.

Experience
•    The position requires a minimum of one (3) year team management experience.
•    The position requires a minimum of five (5) years Enterprise Applications or network administration experience in a large node (1000+_nodes and 300+ servers) environment.  
•    The position requires a minimum of one (3) year experience leading large complex projects
•    The position requires a minimum of three (3) years experience with iManage Worksite or another enterprise document management system.
•    The position requires a minimum of three (3) years of experience with OS and software deployment in a networked environment using tools such as SCCM.
•     A minimum of three (3) years experience with desktop and application virtualization using Citrix or similar technology is desirable but not required.

Knowledge, Skills and Abilities 
•    Demonstrated mastery of enterprise applications, application interoperability, and operating system concepts. 
•    Demonstrated proficiency in Windows desktop engineering, application packaging, application compatibility testing and software distribution.
•    Demonstrated proficiency in Citrix XenApp and XenDesktop and related technologies.
•    Demonstrated knowledge of Active Directory Users and Groups and Group Policies.
•    Demonstrated experience troubleshooting following end-user applications: Microsoft Office, Internet Explorer, Chrome, Adobe Acrobat, FileSite, and other applications
•    Demonstrated familiarity in working with VMWare and SCCM2007
•    Demonstrated strong experience with PC hardware.
•    Demonstrated conceptual understanding of networking concepts such as LAN/WAN, DNS, DHCP, PXE, SSL, firewalls, VPN.
•    Demonstrated strong experience with project planning and project management concepts.
•    Demonstrated strong experience collaborating with non-IT stakeholders for implementing IT solutions.
•    Excellent verbal and written communication skills and ability to translate business requirements into technical requirements.
•    Ability to lead others in the development of new initiatives and/or completion of large-scale projects in a timely manner.
•    Ability to analyze and interpret information from a variety of sources, apply critical and creative thinking to draw conclusions or develop solutions to complex problems.
•    Demonstrated ability to communicate clearly and effectively, both orally and in writing and the ability to communicate technical concepts to non-technical users.
•    Demonstrated ability to work effectively both independently and with others in a cooperative, enthusiastic and friendly manner to accomplish position functions and participate in team efforts.
•    Demonstrated ability to organize and prioritize work in a dynamic and complex environment to meet deadlines and daily requirements.

Crowell & Moring LLP offers a competitive compensation and comprehensive benefits package which includes progressive options such as back up child care, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service.
 

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