Office Services and Records Clerk

  • Full-time

Company Description

Crowell & Moring was founded in 1979 by 53 lawyers who left a large national firm to begin a different kind of law firm. Since then, we've grown to more than 500 lawyers in Washington, D.C., New York, San Francisco, Los Angeles, Orange County, London, and Brussels. And we've created some impressive milestones along the way.

Job Description

Job Summary:

The Office Services/Records Clerk assists in the operation and maintenance of client and administrative records, including reference, retrieval and disposal activities. The Clerk adheres to daily record center operational policies and procedures.

Workweek Schedule: Monday - Friday, 8 a.m. to 4:30 p.m.

Job Responsibilities:

•    Photocopies, sets up conference room, answers phones, and performs various other duties as needed.
•    Supports and backs up Receptionist duties, including answering phones, scheduling conference rooms, catering, and facilities requests.
•    Assists clients with various projects and assignments and processes routine mail. 
•    Maintains responsibility for the overall appearance of assigned areas, which should be kept clean and neat at all times. 
•    Logs and prioritizes requests based on client needs, job requirements, etc.; ensures product value by monitoring job progress for timeliness, accuracy, and delivery to client. 
•    Creates new client files. Provides assistance with the re-shelving of client files. Prepares files for off-site storage, indexes files and enters information into the records management database.
•    Checks client files in and out of the records center. Performs scheduled client file deliveries and pick-ups.
•    Provides document filing assistance to attorneys and professional staff.
•    Performs periodic internal audits of the records center. Performs scheduled inventory scans of the client files throughout the office.
•    Assists with the confidential destruction of material located in on-site confidential shredding containers.
•    Assists with off-site storage pick-ups and deliveries. Delivers off-site storage boxes to internal clients.
•    Provides assistance to records center personnel and staff as needed; completes additional projects as necessary.
•    Other duties as assigned.

Knowledge, Skills and Abilities 
•    Ability to communicate clearly and effectively, both orally and in writing with peers, management, contractors and vendors. 
•    Ability to diagnose equipment problems and to operate moving-part machinery in a manner that follows all safety procedures.
•    Ability to operate standard office equipment.
•    Demonstrated ability to follow written and oral instructions.
•    Ability to identify and understand problems and use the necessary resources to resolve them (tools, manuals/schematics, vendor phone support, etc). 
•    Demonstrated ability to file records/documents in sequential order and maintain the necessary precautions when working with sensitive and/or confidential material.
•    Demonstrated ability to organize and prioritize work in a dynamic and complex environment to meet deadlines and daily requirements.
•    Basic skill in operating a desktop computer, accurately completing data entry, searching for and retrieving information.
•    Demonstrated ability to provide basic client service requiring ordinary tact and courtesy.
•    Demonstrated ability to work effectively both independently and with others in a cooperative, enthusiastic and friendly manner to accomplish position functions and participate in team efforts.
•    Ability to safely lift, move, and carry boxes without assistance, weighing up to 25 lbs.

Qualifications

Requirements:

Education
The position requires a High School Diploma or GED.

Experience
The position requires a minimum of one (1) year of general office work, including data entry, filing and related duties.

Knowledge, Skills and Abilities:

•    Ability to communicate clearly and effectively, both orally and in writing with peers, management, contractors and vendors. 
•    Ability to diagnose equipment problems and to operate moving-part machinery in a manner that follows all safety procedures.
•    Ability to operate standard office equipment.
•    Demonstrated ability to follow written and oral instructions.
•    Ability to identify and understand problems and use the necessary resources to resolve them (tools, manuals/schematics, vendor phone support, etc). 
•    Demonstrated ability to file records/documents in sequential order and maintain the necessary precautions when working with sensitive and/or confidential material.
•    Demonstrated ability to organize and prioritize work in a dynamic and complex environment to meet deadlines and daily requirements.
•    Basic skill in operating a desktop computer, accurately completing data entry, searching for and retrieving information.
•    Demonstrated ability to provide basic client service requiring ordinary tact and courtesy.
•    Demonstrated ability to work effectively both independently and with others in a cooperative, enthusiastic and friendly manner to accomplish position functions and participate in team efforts.
•    Ability to safely lift, move, and carry boxes without assistance, weighing up to 25 lbs.

Additional Information

Crowell & Moring LLP offers a competitive compensation and comprehensive benefits package which includes progressive options such as back up child care, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service.

EOE m/f/d/v
Crowell & Moring LLP participates in the E-Verify program.

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