Cricut® makes smart cutting machines that work with an easy-to-use app, an ever-growing collection of materials, and crafting essentials to help you design and personalize almost anything — custom cards, unique apparel, everyday items, and so much more.

We believe everyone is born creative. We’re a diverse tapestry of thinkers, dreamers, givers, DIYers, handi-workers, artisans, and forever and always architects of things.

At Cricut, we place the power of handmade into the hands of all. We give you beautiful, easy-to-master tools so you can make something unique, remarkable, perfect. We surround you with ideas, community, inspiration, and encouragement to take your creativity further than you ever imagined. And as a community, we celebrate the exhilarating act of making every single day.

So, make that handcrafted card that feels like a hug. Design a shirt for fun, for family, or for a full-blown business. Craft with a passion or for a purpose. Make something big and bold, itsy-bitsy, amazingly ambitious, or just plain silly. Whatever you make, just make your heart out. Because here’s the remarkable truth: When we all make together, we make all things possible.

Let’s make.

As a Senior Customer Supply Chain Analyst at Cricut, you will play a critical role in managing supply chain operations across our retail and e-commerce channel partners. You will be responsible for optimizing inventory levels, maintaining high service levels, and tracking key financial and operational KPIs to ensure a seamless customer experience and strong business performance.

Key Responsibilities:

• Act as a strategic partner to Sales, Operations, and Finance, aligning supply chain execution with commercial goals, inventory strategies, and financial targets. Provide insights and data-driven recommendations that support business growth, customer satisfaction, and operational efficiency.
• Lead the analysis and optimization of consigned inventory levels, ensuring alignment with customer demand, minimizing risk, and surfacing opportunities to improve sell-through and in-stock performance.
• Establish and maintain collaborative planning processes with internal stakeholders and key channel partners to proactively influence demand, manage capacity, and optimize supply performance.
• Deliver insightful performance reporting and root cause analyses across critical KPIs—such as fill rate, OTIF (On-Time In-Full), inventory turns, and cost-to-serve—providing actionable recommendations that drive results.
• Identify, prioritize, and lead process improvement and automation initiatives that enhance predictability, reduce operational complexity, and enable scalable growth.
• Support the design and continuous improvement of scalable supply chain processes, including order scheduling, event planning, inventory allocation, and replenishment models.
• Provide financial and operational insights to support decision-making, including the impact of supply chain tradeoffs on margin, working capital, and customer experience.
• Partner cross-functionally with Sales, Planning, Finance, and Operations to support strategic initiatives such as product launches, promotional planning, and customer transitions.
• Contribute to the development of long-term supply chain strategies that balance customer expectations with internal efficiency and cost objectives.
• Champion a KPI-driven culture, leveraging data and analytics to identify trends, mitigate risks, and improve overall supply chain health.

• Bachelor's degree in Supply Chain Management, Logistics, or a related field.  
• Minimum of 4-5 years of experience in a similar role.  
• Strong analytical skills and problem-solving abilities.
• Enthusiastic, eager to learn and ambitious to help Cricut achieve their goals.
• Excellent communication skills and customer focus.  
• Experience with ERP systems (e.g., SAP) is a plus.  

A Quick Note Before You Apply…

Cricut is in a powerful chapter of transformation. We’re evolving fast—refining our strategy, growing our teams, and raising the bar across the board. This is an incredible opportunity for the right kind of person—but it’s not for everyone.

We’re looking for A-players—people who don’t just meet expectations, but consistently exceed them. If you thrive in dynamic environments and find joy in turning challenges into momentum, keep reading.

Here’s what makes someone a great fit for this role (and for this moment at Cricut):

You have a bias for urgency.
You don’t wait for perfect clarity to take action—you start, learn, and adjust. You believe that speed matters, especially when paired with thoughtfulness. You ask: “What can move forward today?” and push past inertia.

You set high standards—especially for yourself.
You’re proud of your work and protective of your reputation. You take ownership, deliver quality, and don’t cut corners. You hold yourself accountable without waiting to be asked.

You stay focused when things are moving fast.
You can identify what really matters and don’t get distracted by noise. You prioritize well, and manage your time wisely.

You collaborate like a pro.
You elevate the people around you, communicate clearly, and give thoughtful feedback. You’re low ego, high output—and your team loves working with you.

What to Do Next: 

Please attach your resume including links to your portfolio where applicable. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information!

At Cricut®, we celebrate inclusion and diversity. Cricut is an equal opportunity employer and makes employment decisions based on merit. Cricut prohibits discrimination based on race, color, religion, sex, sexual identity, gender identity, marital status, veteran status, nationality, citizenship, age, disability, medical condition, pregnancy, or any other unlawful consideration. All your information will be kept confidential according to EEO guidelines. Cricut participates in E-Verify.