About

Together we make. Come make with us.

Overview

About us.

At Cricut®, we believe that we’re all born makers. When we built our first cutting machine, we saw the potential for a simple yet powerful tool to completely transform the way people craft, design, and DIY. Since then, we continue to innovate with new machines, platforms, materials, and tools, but that’s just what we do. Who we are is a bustling worldwide community, a means for connection, and an outlet for unbridled creativity. Join us as we place the power of handmade into the hands of ALL.

Life

Love your work. And your coworkers.

Our company is made up of A+ human beings. We ask tough questions, entertain ideas outside of our own, and work together to make something bigger than ourselves. With Cricut® growing in China, the U.K., Australia, New Zealand, as well as Europe and South America, we’re on an unstoppable roll, satisfying that innate creative itch around the world. We train, develop, and celebrate great work with hallway high fives and promotions within. We also throw the world’s best Halloween party.

Enjoy incredible perks.

We take care of our team. From outstanding medical, dental, vision, and retirement benefits, to pet insurance, 401K match, life insurance, incentive programs, paid time off, on-site massages, phenomenal work-life balance, and employee discounts, we offer the best benefits package in the DIY consumer electronics industry. Period.

Like what you see? We can’t wait to meet you.

Cricut is seeking an experienced and versatile Supplier Quality Engineer to join our Global Quality Engineering team in Johor Bahru, Malaysia. As a Supplier Quality Engineer, you will use your experience, expertise, and resourcefulness to identify, analyze and solve problems, develop goals and objectives to meet short-term and some long-term quality goals. The SQE will also focus on supplier quality management in a contract manufacturing setup, ensure supplier performance are well within company requirement, drive improvements to reduce the number of defects and Cost of Quality and ensure a world class customer experience. You should be able to drive the projects independently, represent QA concerns in meetings with cross-functional, project team and with contract manufacturing / supplier.

Responsibilities

• Ownership of supplier quality control & management process at supplier facilities with a strong focus on continuous improvement.
• Develop and maintain a robust supplier quality system including incoming/in-process/outgoing inspection (IQC, IPQC, FAI, OQC) requirements, yield tracking/improvement, CAPA systems and supplier audit schedules.
• Perform periodic process audits and parts or finish products audits at Contract Manufacturing or Supplier site.
• Work closely with internal quality and sourcing resources to manage supplier audits, and maintain supplier score cards to drive improvements for quality, cost, service, and delivery
• Maintain appropriate quality database and report supplier performance monthly.
• Work with suppliers to assure “zero defect” performance through root cause evaluation and driving corrective actions using Quality tools such as 8D, FMEA, poke yoke and control plans.
• Responsible for SCAR from initiation to closure
• Drive supplier selection through robust qualification processes and assist in qualification of parts, production line, fixtures/gages and measurement system at CM and supplier locations.
• Work effectively with product management, engineering, and sourcing teams to eliminate any barriers that may affect the quality and delivery of sourced components/products.

*ONLY APPLICABLE TO MALAYSIAN*

QUALIFICATION AND EXPERIENCE

• Bachelor’s degree in engineering or related technical field
• Minimum 8 years’ hands-on experience in Supplier Quality Management in high volume set up.
• Experience in ISO 9001 and supplier system / process audit is a MUST.
• Hands on Experience in managing suppliers during Part Development and Mass Production Phase is a MUST
• Working knowledge of Statistical Process Control (SPC) / Production Part Approval Process (PPAP) elements / Basic Geometric dimensioning and tolerancing (GD&T) is a MUST
• Experience & Understanding in Part Measurement Method using various metrology equipment such as CMM, Calipers, Scope Gages etc is MUST
• Experience and understanding plastic & metal manufacturing process is a MUST
• Strong problem solving and facilitation skills, experience is using various Quality tools for problem solving/improvement.
• Exceptional written and oral communications in English
• Strong attention to details and ability to work independently as individual contributor
• Willing to be hands on and be subject matter expert to drive Supplier & Contract Manufacturer quality
• Experience in communicating with cross functional team members and suppliers
• Must be able to travel with 50% time on site.

What to Do Next: Please attach your resume including links to your Github and website where applicable. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information!