Cricut® makes smart cutting machines that work with an easy-to-use app, an ever-growing collection of materials, and crafting essentials to help you design and personalize almost anything — custom cards, unique apparel, everyday items, and so much more.

Overview

We believe everyone is born creative. We’re a diverse tapestry of thinkers, dreamers, givers, DIYers, handi-workers, artisans, and forever and always architects of things.

At Cricut, we place the power of handmade into the hands of all. We give you beautiful, easy-to-master tools so you can make something unique, remarkable, perfect. We surround you with ideas, community, inspiration, and encouragement to take your creativity further than you ever imagined. And as a community, we celebrate the exhilarating act of making every single day.

So, make that handcrafted card that feels like a hug. Design a shirt for fun, for family, or for a full-blown business. Craft with a passion or for a purpose. Make something big and bold, itsy-bitsy, amazingly ambitious, or just plain silly. Whatever you make, just make your heart out. Because here’s the remarkable truth: When we all make together, we make all things possible.

Let’s make.

• Lead a team consisting of specialists in fraud and chargeback detection and mitigation, DTC and wholesale returns, wholesale compliance, and royalty reporting.
• Build strong working relationships with key department resources to be their go-to resource for the Accounting Operations team.
• Collaborate with Member Care leadership to monitor refund requests and support return authorizations.
• Complete daily consumer refunds.
• Complete quarterly royalty reporting, maintain guaranteed payment schedule, and coordinate royalty payments for companies like Disney, Marvel, and Warner Bros.
• Create accurate and effective key internal reports for wholesale return rates, DTC chargebacks, and wholesale fines/shortages.
• Collaborate with Sales, Operations, EDI, and Project management teams to improve and create processes to mitigate wholesale compliance fines and shortages.
• Exhibit a continual process improvement and a problem-solving mindset.

• Proven ability to lead a multi-dimensional, cross-functional team
• Ability to independently perform solid, complex ad hoc analysis
• Ability to present well to cross-functional and/or executive teams
• Strong understanding of MS Excel and useful formulas
• Accuracy and attention to detail
• Intellectual curiosity and passion for business
• Self-starter that acts like an owner
• Ability to work under pressure of multiple projects and deadlines
• Being agile in supporting different areas of the business and different tasks

What to Do Next:

Please attach your resume including links to your portfolio where applicable. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information!

At Cricut®, we celebrate inclusion and diversity. Cricut is an equal opportunity employer and makes employment decisions based on merit. Cricut prohibits discrimination based on race, color, religion, sex, sexual identity, gender identity, marital status, veteran status, nationality, citizenship, age, disability, medical condition, pregnancy, or any other unlawful consideration. All your information will be kept confidential according to EEO guidelines. Cricut participates in E-Verify.