EMEA Sales Support Executive

  • Amsterdam, Netherlands
  • Full-time
  • Department: Sales

Company Description

About

Together we make. Come make with us.

Overview

About us.

At Cricut®, we believe that we’re all born makers. When we built our first cutting machine, we saw the potential for a simple yet powerful tool to completely transform the way people craft, design, and DIY. Since then, we continue to innovate with new machines, platforms, materials, and tools, but that’s just what we do. Who we are is a bustling worldwide community, a means for connection, and an outlet for unbridled creativity. Join us as we place the power of handmade into the hands of ALL.

Life

Love your work. And your coworkers.

Our company is made up of A+ human beings. We ask tough questions, entertain ideas outside of our own, and work together to make something bigger than ourselves. With Cricut® growing in China, the U.K., Australia, New Zealand, as well as Europe and South America, we’re on an unstoppable roll, satisfying that innate creative itch around the world. We train, develop, and celebrate great work with hallway high fives and promotions within. We also throw the world’s best Halloween party.

Enjoy incredible perks.

We take care of our team. From outstanding medical, dental, vision, and retirement benefits, to pet insurance, 401K match, life insurance, incentive programs, paid time off, on-site massages, phenomenal work-life balance, and employee discounts, we offer the best benefits package in the DIY consumer electronics industry. Period.

Like what you see? We can’t wait to meet you.

Job Description

As a key contributor to the success of our EMEA region, you will be responsible for Sales Support and Order Management for a given set of retail and distribution customers.  You will have worked in a similar environment and be an asset to our overall international growth story.

Essential Duties:

Order Management:  As the primary contact for customer orders, planning and fulfilment, you will ensure goods are flowing to the satisfaction of partners.

Sales Support:  You will be a multi-tasker and hyper-organized - in a half hour period you will receive requests for retail product order fulfillment, shipping inquiries, and operations related issues all while managing seamless product deliveries.

You be a positive and upbeat force in the organization.

Be Good at Relationship Building. You’ll be collaborating with Account Managers, Channel Marketing Managers and Retail Partners to coordinate new product launches, retail planograms and shipping product samples. You’ll be working with Sales in the UK and EMEA and various functional teams at the US HQ.

Be patient. You will be a problem solver for internal and external partners.

Be willing to do what needs to be done.  We need a self-starter, full of energy and commitment, who can roll their sleeves up and get things done.

We promise you won’t be bored. You’ll interact with a dynamic group of people every day and work at a place that is growing and doing cool things.  Given our growth, there should be lots of scope for personal and career progression.            

Qualifications

  • Experience in a similar sales environment, supporting teams to deliver to customer commitments.
  • Experience of Order Management and to a lesser extent logistics.
  • Experience of working with International customers and partners, and US HQ a plus. 
  • Multi language skills a plus
  • Experience of managing product forecasts, pricelists, customer logistics and deliveries, product launch planning, samples management and budgets.
  • Proficiency in Microsoft Office apps, and ideally SAP (or similar CRM software)
  • Pro-active, problem-solving nature
  • Ability to thrive in a fast-paced, high-performing team.
  • Be an enthusiastic, eternal optimist and do not accept “no” as your final answer
  • Cultural fit: Energetic, self-starter.  Team player. Proud but hungry. Acts like an owner.

Additional Information

What to Do Next: Please attach your resume, cover letter and include links to your portfolio or other social presence. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information.

Cricut® is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position is contingent on successfully completing a Criminal Background Check upon hire. Cricut participates in E-Verify.

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