Technical support specialist

  • Full-time

Company Description

eatech is a Canadian leader in operational performance improvement, supply chain optimization, in the integration of information technology solutions.and a Microsoft Gold Partner. 

The Sault Ste. Marie business unit offers Onboarding, Support and Development Services to our clients for Microsoft Dynamics 365 business central. When you join Createch, you experience a world where collaboration and mentoring trump hierarchy, and where challenges and learning opportunities abound.

Job Description

 

  • Lead our clients through the Dynamics 365 Business Central Onboarding processes
  • Provide training for our clients on Microsoft Dynamics 365 Business Central; Navigation, Sales, Purchasing, Accounts Receivable, Accounts Payable, and General Accounting
  • Train and coach clients in setting up, configuring, and personalizing Dynamics 365 Business Central for their needs
  • Provide support for questions related to the functionality of Microsoft Dynamics 365 Business Central after the training

Qualifications

  • A college diploma or university degree in Accounting, Finance, Business Administration, Computer Science, or equivalent working experience.
  • Manufacturing and/or Distribution experience considered an asset.
  • Impressive customer service orientation.
  • Advanced customer service skills and remote consulting experience are considered an asset.
  • Strong computer skills including Word, Excel, PowerPoint, and Outlook
  • Excellent oral and written communication skills.
  • Bilingualism in French and English considered an asset

Additional Information

What about the advantages of joining us?

Aside from joining a professional and dynamic team, you will be entitled to our compensation plan and various other benefits, including:

-     Professional development

-     Profit sharing

-     Group insurance from the first day of employment

-     Bell Canada Employee Benefits (Pension Fund, Profit Sharing Plan and Employee Discount Plan)

If all these features speak to you, then do apply!

Createch offers competitive salaries and equal opportunities for all. If you meet the job requirements and are looking to take up engaging challenges, please send us your resume.

 

We thank you very much for your interest in working with us. Unfortunately, only candidates selected for an interview will be contacted.

Createch is committed to employment equity and diversity.