The Council on Social Work Education (CSWE) is seeking a Director of Meetings and Operations to lead the strategic planning, execution, and continuous improvement of our meetings, conferences, and organizational operations. This pivotal role ensures that every CSWE event, most notably the CSWE Annual Conference (CAC), delivers exceptional educational experiences and operational excellence that advance CSWE’s mission while serving our membership.

Are you passionate about designing innovative, inclusive, and high-impact meeting experiences? Do you thrive on operational strategy, cross-departmental collaboration, and ensuring that complex projects run seamlessly from concept to completion?

Join CSWE today and help us shape the future of social work education through exceptional event leadership, operational efficiency, and strategic innovation.

Compensation & Benefits:

• Competitive Base Salary: ranging from $115,00-$120,000 DOE
• Health, dental, vision insurance, life/AD&D insurance, STD/LTD, FSA, 403B & More! (Some of these benefits are 100% employer paid!)
• Paid Vacation, sick leave, and holidays
• Professional Development Opportunities*
• Company sponsored events and conferences*
• Telework opportunities available!

*Terms & Conditions Apply

ESSENTIAL DUTIES AND RESPONSIBILITIES

Meetings and Conferences (60%)

• Lead the strategy, planning, and execution of CSWE’s Annual Conference (CAC) and other CSWE hosted meetings and events.
• In collaboration with the VPAO, oversees site selection, contract negotiations, budgeting, registration, and logistics for all events.
• Collaborate cross-departmentally to develop engaging, inclusive, and mission-aligned meeting programs.
• Manage vendor relationships, including hotels, audiovisual, technology platforms, decorators, and other service providers.
• Oversee exhibitor service providers, insurance tracking (COIs), and development of exhibitor manuals and training materials.
• Ensure events meet accessibility, sustainability, and inclusiveness for all attendees and membership.
• Oversees and collaborates with the Meetings Sales & Corporate Sponsorships Manager with the exhibit hall management to include overseeing communication with sponsorships, on-site exhibit hall logistics and oversite of Map Your Show tasks leading up to CAC.
• Coordinate with the Trade Show Team, show contractors, and communications staff to ensure timely and accurate exhibitor information and event content.
• Collaborate with executive leadership team on the CSWE crisis management plan at CAC.
• Regularly evaluate and update safety and security protocols for meetings; implement immediate changes as needed.
• Partner with the communications team on CAC website content, mobile applications, and related print materials.
• In collaboration with the education and communications teams, manages and updates the CSWE CAC website, including registration, policies, and travel information.
• Works with external partners to identify and implement virtual event technologies, lead training on best practices and new tools.
• Provide on-site leadership at CAC and other CSWE hosted meetings, ensuring smooth registration, setup, and exhibitor operations.
• Create and oversee production of meeting-related communication briefs, graphics, signage, and materials.
• Develop post-event analyses and recommendations for continuous improvement for future.

Operations and Administration (30%)

• Oversee operational workflows to support effective internal systems, administrative processes, and cross-department collaboration.
• Support the Vice President of Administration & Operations in organizational planning, budget monitoring, and process improvement initiatives as it relates to meetings & operations.
• Develop and maintain standard operating procedures (SOPs) for meetings, office operations, and vendor management.
• Coordinate office logistics and administrative systems to ensure organizational efficiency.
• Supervise meetings & operations staff, providing guidance, professional development, and performance management.

Strategic Leadership and Collaboration (10%)

• Contribute to the organization’s strategic planning efforts by aligning meeting and operations strategies with CSWE’s long-term goals.
• Represent CSWE at industry events, partner meetings, and professional forums.
• Foster a culture of collaboration, accountability, and service excellence across the organization.
• Other duties as assigned.

QUALIFICATIONS, KNOWLEDGE, SKILLS

• A Bachelor’s degree is required; Master’s in Business Administration or related is preferred.
• Minimum of 5-7 years of experience in meetings and exhibits planning, including project management, business planning, and integration of technology on both a strategic and tactical level; experience leading meetings for an association strongly is required.
• Certified Meeting Professional certification is preferred.
• Experience managing large vendor contracts concurrently .
• Supervisory and staff development experience is required.
• Knowledge of exhibit, sponsorship and advertising sales a is required.
• Excellent communication skills including public speaking, writing, active listening, and synthesizing information from diverse sources when working with colleagues, members, and volunteers.
• Outstanding attention to detail.
• Strong, proven leadership skills amongst staff and management; ability to engage effectively with senior professionals (internal and external business partners).
• Strong budget management skills.
• Stellar interpersonal skills and ability to cultivate an atmosphere of collaboration, integrity, trust, diversity, and respect.
• Ability to solve problems with good judgment and maintain effective working relationships.
• Ability to efficiently manage time, meet schedules/deadlines and handle multiple assignments simultaneously.
• Computer proficient and adept at learning new software.

The office is located in Alexandria, Virginia.

APPLICATION INSTRUCTIONS:
Please submit a cover letter and your resume or CV by clicking the "I'm Interested" button on the job posting. 

To be qualified, an individual must have the requisite skills, experience, and education for the job and must also be able to perform the essential functions of the job, with or without reasonable accommodation. The Council on Social Work Education provides reasonable accommodations to applicants upon request. Your information will be kept confidential according to EEO guidelines.

COMPENSATION
• The salary range for this position is commensurate with experience ($115,000-$120,000 annually).
• CSWE offers a competitive benefits package including medical, dental, vision, PTO, 403b retirement contributions, and more.

ADA SPECIFICATIONS  

This position is primarily remote with periodic out-of-town travel. Position requires ability to communicate effectively and the ability to use computers, telephones and other office equipment. May be required to use computer screen for extensive periods of time.  The Council on Social Work Education (CSWE) is an Equal Opportunity, Affirmative Action Employer. 
 

CSWE is dedicated to building a culturally diverse staff committed to working in a pluralistic environment.  We encourage applications from all backgrounds and demographics to include women, minority groups, veterans, and people with disabilities.