Applications Support Analyst

  • Full-time

Company Description

Core BTS is a privately held national IT consulting company,headquartered in Indianapolis, Indiana, with over 350 professionals at 13 locations in 10 states around the country. Core BTS is a successful business transformation company, providing organizations comprehensive IT solutions from application development to virtualization.

Job Description

The Applications Support Analyst is the user and technical support for a subset of software applications and assists with the set-up and maintenance of application security for designated applications, mainly focused on student information systems, HR, and educational applications. Acting as the liaison between application users and the IT department or software vendors, the incumbent assists with all the activities required for design specifications, implementation, documentation and maintenance of application software. They will work closely with the application users and software vendors to gain intricate knowledge of the applications supported.

Qualifications

Bachelor's degree desired, or a combination of education and experience with software applications, database concepts, and reporting capabilities required. Excellent time management and organizational skills and ability to lead small to medium projects as related to application support. Ability to teach/train users to use applications. Diverse, detailed knowledge of database concepts & technologies, including data extractions and analysis. Experience with educational organizations is a plus.


 

Additional Information

Equal Opportunity/Affirmative Action Employer