Program Manager

  • 335 Madison Avenue, New York, NY, United States
  • Full-time

Company Description

Coord is an Alphabet-backed startup helping cities manage their curb space. Cities often don't even have a digital record of how they have allocated the curb lane -- where drivers can park, when restrictions are in place, or even where bus stops and fire hydrants are located.  Many manage their curb much the same way they did decades ago - using signs and paint.  But now, cities are beginning to realize how important this space can be, and are starting to use new tools to help them unlock its potential.

We're building the digital infrastructure that enables cities to inventory, allocate, price, and operate their curbs. This way, they can make it easier for people and goods to get where they're going while making streets safer and more equitable, by reducing double parking and congestion, prioritizing transit and active mobility, and making it easy for delivery drivers to load and unload their vehicles quickly and safely.

Job Description

As Coord’s Program Manager, your job will be managing projects and processes to ensure that things get done correctly, efficiently, and on time. Working closely with our CEO, Product Specialist, and Head of Policy and Partnerships, you will help cities use our product suite to implement great projects that produce real-world change. This involves coordinating with our partners, particularly city governments and delivery and mobility companies, to handle the numerous details involved in making curb management projects happen, from contracting to sign placement to program evaluation, as well as helping to get these programs off the ground through effective marketing and outreach.

In this role, you will:

  • Develop a deep understanding of cities' curb management needs in order to create new programs that combine technology with public policy.

  • Work with cities to manage pilot project implementation, ensuring necessary tasks and milestones are completed on schedule.

  • Devise creative solutions to obstacles that arise during the implementation process to ensure projects proceed successfully.

  • Recruit, select, and manage vendors for services, such as data collection and program evaluation.

  • Assist with project proposals, collecting stakeholder input and ensuring timely submissions.

  • Publicize projects by creating and sharing blog, social media, and website content.

  • Develop partner relationships via email marketing and personalized outreach.

  • Work remotely through 2020 (with Eastern Time business hours) and be based in our New York City office beginning in 2021.

Qualifications

  • 5+ years experience in a project management or policy implementation role.
  • Experience executing a pilot project or new initiative from start to finish as a public sector employee or consultant.

  • Experience representing your organization externally with members of the public, partners, customers or stakeholders.  

  • Excellent organizational skills.

  • A track record of taking initiative and overcoming obstacles to get things done.

  • Ability to thrive in fast-changing, ambiguous situations.

  • You appreciate critical feedback - give it, receive it, and seek it.

  • An interest in transportation and urban planning.

  • MPA, MUP, or MBA degree a plus.

It’s not expected that any single candidate would have every single requirement—we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

We are very excited to hear from you!

Additional Information

All your information will be kept confidential according to EEO guidelines.