Continental is a leading tire manufacturer and industry specialist. Founded in 1871, the company generated sales of €39.7 billion in 2024 and currently employs around 95,000 people in 54 countries and markets.

Tire solutions from the Tires group sector make mobility safer, smarter, and more sustainable. Its premium portfolio encompasses car, truck, bus, two-wheel, and specialty tires as well as smart solutions and services for fleets and tire retailers. Continental has been delivering top performance for more than 150 years and is one of the world’s largest tire manufacturers. In fiscal 2024, the Tires group sector generated sales of 13.9 billion euros. Continental's tire division employs more than 57,000 people worldwide and has 20 production and 16 development sites.  

• Establish a sustainable customer relationship and ensure a consistent customer communication across the global regions (one voice to the customer), responsible for the Global Alignment
• Handling of customer specific requirements including translation into internal specifications on global level and ensuring of compliance to all requirements
• Lead cross-regional customer communication for quality related topics
• Manage complaint handling and drive lessons learned process, and drive or assist problem-solving activities across regions
• Align globally APQP and PPAP activities and support developers and Automotive Engineers for all quality related topics (e.g. change management)
• Customer Satisfaction: Collect and analyze customer satisfaction data, maintain and publish global scorecards, and drive regional improvement initiatives.
• Organize and accompany customer audits in cooperation with QM organization and maintain the OE audit plan, including tracking and follow up of defined action plans.
• Represent account during external audits on Global Level (e.g. IATF 16949)
• Support analysis and evaluation of technical Compliance concerns and cases as defined by the process

• Minimum Bachelor's degree/graduate in mechanical engineering, natural science, industrial engineering or similar, ideally with additional business skills
• Significant professional experience in automotive business, preferably with direct OEM customer contact and experience in handling of customer specific requirements
• Good knowledge of general quality methods and tools, e.g. APQP, PPAP, FMEA, control plans, etc.
• Good knowledge of Automotive Quality Standards (e.g: IATF 16949, AIAG, VDA 6.3 requirements)
• Experience in problem-solving methodologies (8D, A3, etc.)
• Basic understanding of legal requirements
• Technical know-how of tires would be preferable
• Fluent in English (written and spoken), Other language skills are beneficial 
• Great communication skills (incl. negotiation, presentation and conflict resolution techniques)
• Planning and organizational skills
• Willingness to travel (20% - sometimes on short notice)

Applications from severely handicapped people are welcome.

• Attractive compensation: We reward exceptional qualifications and experience with the option of an above-tariff salary.
• Flexibility that fits your life: Whether mobile working, part-time models, flexible working hours, or sabbaticals – together we find a working model that suits your individual needs.
• Time off that truly matters: Enjoy 30 days of paid vacation per year.
• Secure your future: With our company pension plan, we already invest today in your financial security of tomorrow.
• Career with perspective: We actively support you in shaping your career through individual trainings, access to learning platforms such as LinkedIn Learning, and a wide range of development opportunities.
• Borderless opportunities: As an EU citizen, you can work remote from other EU countries for up to 40 days per year – offering greater freedom and international flexibility.
• Exclusive employee benefits: Take advantage of attractive discounts and a wide range of employee benefits.
• Stay fit – nationwide: With our comprehensive range of health and wellness initiatives, you stay active – wherever you are in Germany.
• Sustainable mobility: Use our “JobRad” bike leasing program and secure your preferred bicycle at attractive conditions – for more fitness, climate protection, and enjoyment on your daily commute.
• A family-friendly culture: We support you with various offers that help balance work and family life, such as on-site childcare places and free emergency childcare services.
• Support when it matters most: The Fürstenberg Institute provides you with a confidential external point of contact for professional advice and support in both personal and professional matters.
• A work environment that embraces diversity: Look forward to working in a diverse and international environment through collaboration with our global locations.

For more information about the employee benefits you can expect at Continental, please visit our benefits page.
If you would like to learn more about our location, feel free to visit our site page: Continental Hannover Stöcken.

Diversity, Inclusion & Belonging are important to us and make our company strong and successful. We offer equal opportunities to everyone - regardless of age, gender, nationality, cultural background, disability, religion, ideology or sexual orientation.

If this sounds like a perfect match for you and if you want to become the next supporter of our core values: Trust, for one another, passion to win and freedom to act - we are looking forward to receiving your application.

Ready to drive with Continental? Take the first step and fill in the online application.