Continental Tire has been around for 150 years, we’ve been changing the way the world moves while making it more safe, smart, sustainable and accessible to all. The Tire America’s headquarters located in Fort Mill, South Carolina is seeking a highly motivated Credit Associate/Analyst to join our team! The ideal candidate has excellent communication skills, is dependable and accountable.

Are you ready to shape the future with us?

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2022, Continental generated sales of €39.4 billion and currently employs around 200,000 people in 57 countries and markets.

The role of the Credit Analyst includes following tasks: 

• Perform all necessary collections to ensure that the specific account portfolio is as current as possible. Activities will include contacting customers via telephone, email and letters.
• Manage all customer deductions through to resolution and removal from the customer’s account either via collection, credit or write off.
• Analyze customers’ credit limit, A/R aging status, and customer payment habits & commitments to recommend changes in credit facilities or order status.
• Prepare annual credit reviews for review to the Credit Supervisor or Credit Manager for review and approval.
• Projects and tasks that serve the departments short term needs and long range goals.

WHY YOU SHOULD APPLY

• Immediate Benefits
• Paid Time Off
• Tuition & Employee Discounts
• Annual Bonus 
• Employer 401(k) Match
• And more benefits that come with working for a global industry leader!

BASIC:

• High School Diploma or equivalent
• Bachelor's degree OR 2+ years of relevant credit experience in lieu of 
• Proficient in Excel
• Knowledge of Microsoft Office Suite and Teams
• Problem solving skills to identify root causes of routine problems/issues by asking probing questions and the ability to develop recommendations for resolution.
• Time management skills in balancing multiple priorities along with the ability to work in a fast-paced team environment in a self-directed manner while maintaining a high level of responsiveness to internal and external customer needs.
• Negotiation skills to negotiate through collaboration to arrive at a conclusion using persuasion, diplomacy, and compromise.
• Strong written and verbal communication skills, with the ability to interface with people at all levels within the organization and outside the organization.
• Ability to maintain professional customer service manner when dealing with dissatisfied customers and demonstrate empathy for the customers situation.
• Ability to build and maintain effective work relationships across functional areas.
• Legal authorization to work in the U.S. is required. Continental is not able to offer visa support for individuals.
• Relocation package offered to internal candidates only for this position

PREFERRED:

• 2-5+ years of commercial credit and collections experience 
• Bachelor's Degree

All your information will be kept confidential according to EEO guidelines.

EEO-Statement:

EEO / AA / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to [email protected] or contact US Recruiting at 248.393.5566. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.

Ready to drive with Continental? Take the first step and fill in the online application.