We know your world… balancing uni, study and having an income can be difficult to say the least. That’s why we’re offering really flexible working hours to suit your lifestyle. Now that you’re in your 2nd or 3rd year at uni, you know the deal. That’s why this role is perfect for you.  

We’re seeking people who genuinely want to help their fellow Kiwis and the environment #dreamresult.  You’ll do this by being the first point of contact for all things customer related across all platforms i.e. phone (primarily), chat and email. If having flexibility of choosing where and when you work from, then this opportunity will be right up your ally? Oh yeah, you can build your career with us as well. We have pathways to build your in operations, data, ICT, trades, finance and this is just to name a few!  

Our call centre is open from 7am to 7pm Monday to Friday and 8am to 5pm Saturdays and Sundays. This role is different as you will get to choose what hours you work each day ideally starting after classes have finished for the day. This is what your working week could look like; 

Monday: 6-10pm 

Tuesday: 6-10pm 

Wednesday: 8-11pm 

Thursday & Friday: days off 

Saturday: 1-5pm 

Sunday: 1-5pm 

Here’s a rough timeline of what we are looking for: 

• Training commences in either our Dunedin or Levin on the 15th November 2021 

• Full time employment over the Uni summer holidays 

• Part Time employment will commence after 28th Feb 2022 to accommodate your return to education

• You can work part time hours during the semesters then ramp up full time hours during the holidays if you like 

A bit about you 

You will be a customer service pro. You love chatting to people, helping to solve their problems while providing solid service. You’re a wizz with technology, a fast learner and a quick thinker. Kindness and integrity are behind everything you do and you are ready to tackle some tricky conversations every now and then.  

Key Information: 

• Check out our website to see what we’re doing with decarbonisation of the energy sector and industries e.g. transportation www.contact.co.nz  
• We have a work from anywhere policy once training have been completed. Training will be based in either Dunedin or Levin.  
• We’re seeking a normal working week to be 16hours+ 

How to apply?

For your application, we want to see your personality, motivations and skills. Please ensure to upload your contact details and CV and we'll be in touch soon after. 

Ready to roll up your sleeves and be part of something game-changing? What are you waiting for? Come work with us! 

Contact Energy is committed to being an inclusive employer. We want people to be themselves, after all, they can't be anyone else!

Please note, only candidates with the right to live and work in New Zealand will be considered for this role.