Customer Service Representative

  • Salisbury Street, Levin 5510, New Zealand
  • Full-time
  • Department: Customer

Company Description

We’re all about supporting our people to be their best. So how about this… why not have a new 2021 adventure while building your new career with us? Oh, and by the way, we actively promote and encourage working from the location that suits you! #wesupportyou #thebestversionofyou #buildingyourcareerwithus #workingremotely 

We love what we do, who we are and how we support the community.  Our exceptional customer service team are the front line to having these conversations. They are a passionate group of humans doing the very best for our customers. 

Job Description

A bit about what you’ll do 

We have over 500,000 customers! As one of our CSRs you will be the first point of contact for all thing's customer related. This can be anything from billing enquiries to setting customers up for their energy and broadband needs across from inbound call, cool huh?! You are the one stop shop for both new and existing customers. Our opening hours are 7am to 7pm Mon to Fri and 8am to 5pm on Saturdays and Sundays.  Our training programme in Levin is based on the individual. This means that you could be up and running in under 12 weeks. 

 

A bit about you 

You strive to provide customers with a world class experience, you gain an immense amount of satisfaction from helping people.  You thrive from being part of a team and have a great sense of humour (let's be honest – who doesn’t want to be able to have a few laughs at work). We’ve got a range of shifts available (including full and part time hours) and we’ve got some great benefits including health insurance and a discount on your power, gas and broadband bills. 

Additional Information

How to apply?

For your application, we want to see your personality, motivations and skills. Please ensure to upload your contact details and CV and we'll be in touch soon after. 

Ready to roll up your sleeves and be part of something game-changing? What are you waiting for? Come work with us! 

Contact Energy is committed to being an inclusive employer. We want people to be themselves, after all, they can't be anyone else!

Please note, only candidates with the right to live and work in New Zealand will be considered for this role. 

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