Pharmacy Technician Maternity Cover
- Main St, Rahardrum, Virginia, Co. Cavan, Ireland
O’Donoghue’s totalhealth Pharmacy has been in Virginia, County Cavan for over 100 years and we pride ourselves on being customer focused with an ethos to deliver quality and excellence.
Dispensing- End of Month- Daily Management :
Familiarise yourself with in-house procedures and follow all prescribed SOP’s regarding
Ensure all details on the prescriptions are legible and correct.
Print labels for prescriptions.
Place the prepared prescription items safely and in order for the Pharmacist to check
Manage the filing of the prescriptions and the filing system to ensure all current
prescriptions are available and old prescriptions filed separately in a designated area.
Verify all prescriptions daily.
Complete verifying, endorsing, and ensure the monthly claim is sent on time.
Resubmit scheme rejections. Check for underpayments.
Do back-up on the computer once weekly.
Implement all safety standards in the dispensary at all times updating as necessary.
Keep informed on any changes implemented by IPU etc.
Manage orders and stock control. Ensure to edit orders before sending.
Check off all invoices and do returns daily as required.
Check for short dated stock.
Follow up on credit due from suppliers.
Put stock away in designated areas. Rotate stock. Fridge items should be attended to
Follow the required procedure for ordering Ostomy, Ulm H/Tech.
All transfer/ receiving of stock between stores should be recorded.
Check for out of dates every three months and deal with the products according to SOP.
Keep dispensary organised and clean.
Comply with pharmacy Health and Safety policy.
Ensure all documents and information books are in order and easy to access.
Keep the Pharmacist / manager informed on any issues arising in their absence. Document.
Ensure everything is in place should there be an inspection.
Record temperature records daily as required.
Ensure all communication is written in the Daily Book and followed up.
Answer the phone in a professional manner and write down all requests
Follow procedure on greeting customer (and other shop floor procedures) and accept their
prescription/ information. Adopt totalhealth Pharmacy “You are the Difference” customer
Complete totalhealth Pharmacy training for Medicine Counter Assistant and Vitamins & Natural
Check the details and proceed with dispensing, checking patient details at all times.
Advise the customer how long their prescription is likely to be and explain any delays
Be aware your customer will not want their information spoken of in front of other
customers (Confidentiality- see SOP). Maintain highest level of confidentiality and
discretion at all times.
Ensure the counter is manned once you re-enter the dispensary
When returning the completed prescription, always ask if they need anything else and
advise on ‘Perfect Partner’ products with their prescriptions.
- Efficient problem solving
- Strong Customer Service
- Excellent telephone and communication manner
- Ability to work under pressure
- Ability to prioritise tasks according to urgency
- Show initiative but not be afraid to ask questions
- Strong work ethic and pro-active attitude
- Be able to work on own initiative with attention to detail
- Contribute to the Team atmosphere
- Extremely organised
- Fluent English