Constance Ephelia is a beautiful resort located on the island of Mahé in Seychelles, surrounded by stunning beaches and tropical nature. We offer a dynamic and supportive work environment where team spirit, personal growth, and service excellence come together. Join our passionate team and be part of a company that values people and creates memorable experiences every day.

We are seeking an experienced and motivated Housekeeping Supervisor to join our team at Constance Ephelia, Seychelles. In this pivotal supervisory role, you will lead and inspire our housekeeping team to maintain the highest standards of cleanliness, organisation, and guest satisfaction across our luxury resort. The successful candidate will combine strong leadership capabilities with meticulous attention to detail, fostering a collaborative and supportive environment whilst ensuring operational excellence.

• Respond promptly to guest requests and complaints regarding housekeeping services, resolving issues with empathy and professionalism
• Supervise, train, and mentor housekeeping staff, providing constructive feedback and supporting their professional development and career progression
•  Plan, schedule, and allocate daily tasks to team members, ensuring efficient coverage and optimal resource utilisation across all resort areas
• Conduct regular quality inspections of guest rooms, public spaces, and back-of-house areas to maintain consistent standards and identify areas for improvement
•  Manage inventory levels of cleaning supplies, equipment, and materials; place orders and monitor stock to prevent shortages
•  Implement and enforce health, safety, and hygiene protocols in accordance with resort policies and local regulations
•  Collaborate with other departments, including front office and maintenance, to ensure seamless guest experiences and operational coordination
• Maintain detailed records of staff performance, cleaning schedules, maintenance issues, and incident reports
•  Identify opportunities for process improvement and innovation, implementing solutions that enhance efficiency and service quality
•  Represent the housekeeping department at management meetings, providing updates on team performance and operational challenges

**Required Qualifications: **

• Minimum 2–3 years of housekeeping experience in a hospitality environment, with at least 1 year in a supervisory or lead role
• Diploma in Hotel management or equivalent qualification
• Housekeeping management certification or professional qualification in hospitality management
•  Proven people skills and demonstrated ability to lead, motivate, and manage a diverse team effectively
•  Strong organisational and time-keeping abilities with excellent attention to detail
• Comprehensive knowledge of housekeeping standards, cleaning protocols, and best practices
•  Excellent communication skills in English (both written and verbal); additional languages are desirable
•  Proficiency in using housekeeping management systems and basic computer applications
•  Sound understanding of health, safety, and hygiene regulations relevant to hospitality operations 
•  Health and safety certification or training
•  Experience working in a luxury resort or five-star hotel environment
•  Knowledge of sustainable and environmentally conscious cleaning practices
•  First aid or emergency response training

WORK WITH CONSTANCE

🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

• We believe in continuous learning and growth to help our teams achieve their full potential.
• A strong family spirit is part of our identity, we support and care for one another.
• We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
• Our passion for luxury hospitality is reflected in every detail of the guest experience.
• We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

🌿 Be part of a company that values people, innovation, and excellence.