Hotel Manager
- Full-time
- Division: Administration & General
Company Description
Constance Lemuria stands as one of the Indian Ocean’s most iconic luxury resorts:
a member of The Leading Hotels of the World, a recent member of the Forbes Travel Guide selection, and the proud holder of two Michelin Keys. Since its opening in 1999, the resort has pioneered luxury hospitality in the Seychelles, harmoniously blending refined service with an exceptional natural environment across 110 hectares of tropical forest and three pristine beaches, including the renowned Anse Georgette.
The property features 96 suites, 8 villas, and one Presidential Villa, a Sisley Spa, four restaurants—including the acclaimed DIVA—and is home to the only 18 hole championship golf course in the Seychelles. With 415 team members representing 30 nationalities, Constance Lemuria exemplifies multicultural excellence and remains one of the country’s top-performing resorts, generating over €30M in annual revenue and achieving the highest 2025 guest satisfaction score in Seychelles on ReviewPro. The hotel is a holder of the Green Globe Platinum level label and is one of the few places in the World to employ a Turtle Manager.
As part of Constance Hotels & Resorts, the resort embraces a leadership philosophy where people come first: caring for team members and guests is considered the foundation of sustainable success.
Job Description
Job Summary
The Hotel Manager plays a pivotal executive role within the resort’s leadership structure, working in close collaboration with the General Manager and the Executive Assistant Manager – Rooms. This position directly oversees the resort’s revenue generating departments and key operational functions, ensuring seamless guest experiences, strong financial performance, and the continuous enhancement of service quality.
The role requires a leader with proven expertise in luxury island hospitality, a warm presence in guest-facing environments, and the ability to inspire a multicultural team while driving operational excellence and innovation.
Key Responsibilities
- Lead and manage all operational departments under direct supervision, ensuring the highest service standards across the resort.
- Drive revenue performance, operational effectiveness, and departmental leadership development.
- Uphold and enhance the property’s positioning as a benchmark for luxury hospitality in the Seychelles.
- Reinforce a people‑centered culture, ensuring team engagement, training, and well-being.
- Collaborate closely with the GM and EAM Rooms in shaping strategic direction, guest experience initiatives, and operational improvements.
- Support the resort's upcoming development project and major refurbishment, contributing expertise to planning, coordination, and execution.
Qualifications
Experience & Professional Expertise
- Extensive leadership experience in luxury island resorts, ideally within internationally recognized brands.
- Solid F&B background with a deep understanding of fine dining operations; experience with award winning outlets is a strong advantage.
- Ideally, knowledge of golf operations.
- Proven track record in overseeing complex operations and achieving strong financial and guest satisfaction results.
- Experience managing teams in remote or island destinations, with an understanding of associated logistical and cultural specificities.
- Fluent in English and if possible in French. Any other language is a definite plus.
Leadership & Personal Attributes
- Calm, emotionally intelligent, and solutions oriented—someone who thrives in the Seychelles environment, where perseverance, organization, and cultural sensitivity are essential.
- Excellent communication and delegation skills, with the ability to maintain clarity and structure even in dynamic operational environments.
- Strong interpersonal and guest relations abilities, naturally engaging with guests and fostering loyalty.
- Demonstrated creative problem-solving and the ability to champion new ideas in a culture of constant improvement.
- High personal integrity and an authentic leadership style aligned with Constance’s values: generosity, sincerity, excellence, inventiveness, respect.
Additional Information
Opportunities & Benefits
- A unique chance to contribute to the continued evolution of one of the most iconic luxury resorts in the world.
- Full expatriate package including:
- Competitive salary, fully transferable
- Company-owned 3-bedroom house with garden, 5 minutes from the resort
- Company car
- Yearly performance bonus
- Additional executive-level benefits
- A dynamic working environment where new ideas are encouraged, and where one can directly influence the future of a flagship property.
WORK WITH CONSTANCE
🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.
- We believe in continuous learning and growth to help our teams achieve their full potential.
- A strong family spirit is part of our identity, we support and care for one another.
- We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
- Our passion for luxury hospitality is reflected in every detail of the guest experience.
- We are committed to environmental and societal contributions, integrating sustainability into everything we do.
🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.
🌿 Be part of a company that values people, innovation, and excellence.
By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply