Located on the unspoilt south-eastern coast of Mauritius, Constance Le Chaland offers a unique workplace in a preserved natural environment. The hotel features contemporary architecture, light-filled spaces and amazing ocean views that naturally inspire calm and serenity. Surrounded by white sandy beaches and a peaceful coastal atmosphere, it provides teams with an environment that encourages collaboration, learning and pride in delivering a refined hospitality experience.

• To print Room Typewise Occupancy Forecast everyday and send to CHSL offices.
• To answer telephone calls & give information + availability.
• To deal with direct bookings as well as Travel Agents bookings.
• To trace pending files.
• To check Rooming List sent by Ground Handling Agents.
• To input all confirmed bookings in the ‘Materialised Bookings’ Chart.
• To revise all bookings for the coming month 
• To follow up proforma invoices for bookings for the coming month 
• To deal with Leading Hotels of the World Bookings.
• To follow up group bookings as well as Prime Season bookings 
• To ensure all customers requests are handled quickly and efficiently.
• To activate quick response to guest problem and then follow up to ensure the guest is satisfied with
the end result.
• To control and monitor out of order room status to ensure a maximum rooms revenue.
• To develop systems when necessary to ensure a smooth process of paper work or communication
between other hotel departments.
• To at all time set an example within the department regarding deportment, attitude and
professionalism.
• To upsell wherever possible to ensure a maximum room rate is achieved.
• To perform any other duties as may be assigned by the Management.
 

Qualification:
• Middle or Secondary Education + Additional training or certificates in the relevant field.

Experience:
• A minimum of 1 year of experience in hotel industry.
• Proven experience working in a top luxury resorts.

Technical skills:
• Excellent phone skills needed.
• Clear verbal and written communication skills.
• Strong computer skills necessary.
 

WORK WITH CONSTANCE

🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

• We believe in continuous learning and growth to help our teams achieve their full potential.
• A strong family spirit is part of our identity, we support and care for one another.
• We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
• Our passion for luxury hospitality is reflected in every detail of the guest experience.
• We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

🌿 Be part of a company that values people, innovation, and excellence.