Hostess

  • Full-time
  • Division: Food & Beverage
  • Compensation: MUR 17110 - MUR 19800 - monthly

Company Description

A luxury hideaway on the northeast coast of Mauritius, Constance Prince Maurice blends timeless elegance, serene surroundings, and exceptional service. Working here means joining a passionate team where excellence is a mindset, every detail counts, and hospitality is celebrated as a true art form.

Job Description

The Hostess is the first point of contact for guests, responsible for providing a warm and professional welcome. She ensures a smooth seating process, manages reservations, and supports the team in delivering an exceptional dining experience. The Hostess plays a key role in creating a positive first impression and upholding service standards of the establishment.

Key Responsibilities:

  • Greet guests with a friendly and professional demeanor upon arrival.

  • Manage reservations and walk-in guests, ensuring efficient seating arrangements.

  • Escort guests to their tables and present menus when required.

  • Maintain an organized reservation and waiting list system.

  • Coordinate with servers and managers to ensure smooth table turnover.

  • Answer telephone calls, provide information, and take reservations accurately.

  • Handle guest inquiries, requests, and complaints in a courteous manner.

  • Maintain cleanliness and presentation of the reception/hostess area.

  • Ensure guest satisfaction by regularly checking with them and assisting when needed.

  • Support the service team during busy periods.

Qualifications

  • NC3 in Restaurants and Bar or any other equivalent qualifications.
  • Previous experience as a Hostess, Receptionist, or in a customer-facing role (hospitality preferred).
  • Fluent communication skills both in English and French.
  • Professional appearance and positive attitude.
  • Team player with a proactive attitude.

Additional Information

WORK WITH CONSTANCE

 🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

  • We believe in continuous learning and growth to help our teams achieve their full potential.
  • A strong family spirit is part of our identity, we support and care for one another.
  • We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
  • Our passion for luxury hospitality is reflected in every detail of the guest experience.
  • We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿 We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

 🌿 Be part of a company that values people, innovation, and excellence.

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