Solutions Engineer, Enterprise (East)

  • Indianapolis, IN, USA
  • Full-time

Company Description

Conga’s suite of solutions creates more efficient organizations by simplifying and automating data, documents, contracts and reporting. As the provider of the #1 paid application on the Salesforce AppExchange, we have more than a decade of experience increasing the value of the Sales Cloud by removing systems and process pain points that impede the customer lifecycle. Our 11,000+ customers are passionate about our platform and support giving us 5 stars on the Salesforce AppExchange.

Conga offers a fast-paced, dynamic environment for professionals looking to help build and enhance a seamless customer experience. Our top of the line product suite, dedicated employees, and proven leadership team provide a solid foundation to support our continued growth and success. We offer competitive compensation and benefits, including 100% paid health insurance for employees, 401k plan, generous PTO schedule, and lots of additional perks!

Job Description

Do you thrive under pressure? Do you love a team-selling environment? Are you adept at solving complex problems with simple, elegant solutions? Do you value maintaining the trust of those you work with and for? Do we have the team for you!

The Solutions Engineer will have the responsibility to support the Sales Team in their pursuit of new business and upsell opportunities for Conga’s product line by providing subject matter expertise, demo delivery, technical feasibility of the proposed solution, and developing strong relationships.  This integral team member will be a subject matter expert for Conga’s product suite and will drive meaningful discovery conversations and targeted demonstrations in support of this solution. It is important that one have a strong customer centric mentality and genuine curiosity for the breadth of the customers’ real business challenges, along with the ability to match our growing solution set to solve them.  Conga has grown its customer base due to our excellent customer success, and it is important that you embody that as we continue to grow. 

 Responsibilities:

  • Work directly with Sales Team by providing subject matter and product expertise on our Conga solutions
  • Help customers and prospects find a solution to their business challenges via our growing solution set
  • Manage multiple priorities and projects simultaneously
  • Engage with customers and prospects directly when necessary to provide support for sales activities  
  • Capture all relevant details pertaining to existing opportunities in support of Sales Team and facilitate effective implementation and support via knowledge transfer
  • Produce and/or deliver customer specific demonstrations, technical presentations and pilot/proof of concept activities
  • Travel to visit customers as required

 

Qualifications

  • BS or BA degree is required or equivalent combination of education and experience
  • Prior pre-sales engineering experience highly preferred
  • Software demo experience
  • High level of business acumen
  • Confident presentation skills
  • Manage multiple priorities and projects simultaneously
  • Proficiency in Salesforce preferred (administrator and/or developer certification a plus)
  • Experience with cloud-based solutions preferred but not required
  • Candidate should be self-confident, self-motivated, enthusiastic, and have an ambition to succeed
  • Must have the ability to take joint ownership of the assigned accounts/opportunities with the Territory Manager and Customer Success management on technical issues
  • Ability to connect with customers to become a trusted technical advisor
  • Team player with ability to work and communicate effectively with cross-functional teams across sales, delivery, operations, etc.

Additional Information

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.