*****THIS POSITION IS LOCATED IN SOUTH JORDAN, UTAH*****

Synoptix is a leading developer of enterprise reporting software for the ERP, university, distribution, and accounting sectors. Our products allow accountants and managers to maximize productivity through reporting tools that are easy to use, and provide quick access to the necessary data they need to make critical business decisions. 

Learn more about us at www.synoptixsoftware.com

The Customer Support Technician position is in many ways the face of the company. Many times customers only interaction with our company is via a Customer Support Technician. With this is mind, providing friendly, efficient, knowledgeable customer support at a level that truly WOW’s our customers is of the utmost importance.

• Prior Technical Support experience
• Prior Customer Service experience
• Experience with SQL highly desireable but not required
• Experience with Apache Tomcat highly desireable but not required
• Ability to take initiative when needed and not wait to be told what to do
• Ability to communicate with customers and employees in a professional, courteous, and engaging manner
• Ability to work well in a team environment
• Able to work independently with little supervision
• High Energy
• Drive for performance and results
• Ability to meet and exceed performance expectations
• Excellent written and verbal communication
• Comes across as warm and informed
• Adapts approach appropriately to situation
• Works well with other team members
• Communicates business conditions to management in a timely manner
• Strong typing and computer skills

IMPORTANT NOTE! PLEASE READ BEFORE APPLYING!

For this position we are only interested in LOCAL candidates that can work physically at our office located in South Jordan, Utah and not remotely!