Cook 3

  • Ottawa, ON, Canada
  • Full-time

Company Description

We are Canada’s leading food service and support Services Company with over 24,000 associates working across the country and $16 billion USD in revenues.

Our associates impact the lives of millions of people across Canada each year by serving delicious, nutritious meals and by providing cleaning and maintenance services in a variety

Job Description

  • Able to consistently demonstrate extraordinary guest service based on the 7 essentials of Exceptional Customer Service.
  • Must strive to go above and beyond, following the You First program guidelines.
  • Provide friendly, enthusiastic, and courteous service at all times; respond to customer inquiries regarding service; communicate to guests to have them understand the proper use of the Dining Room.
  • Ability to interact with customers and co-workers in order to assure compliance with company service standards, and company inventory and property control procedures.
  • Must have sufficient mobility to perform assigned tasks within production and service time frames established for the job.
  • Maintain a high standard of personal appearance and hygiene at all times, by presenting themselves on-time, well-groomed and in full-approved uniform. 
  • Able to utilize all resources of food according to Q&A.
  • Ensures the safe operation of kitchen equipment and the environment by checking for and reporting hygiene and safety hazards to Sous Chef and Executive Chef.
  • Follows instructions in departmental recipe books. (WEBTRITION)
  • Maintains all departmental standards and procedures.



  • Follows instructions of Chef de Partie for the quantity of food to prepare and cook for service.
  • Maintains the area in a clean and safe manner.
  • Stocks and prepares for station requirements on a daily basis.
  • Ensures that the production racks are in place and ready for service.
  • Able to utilize all resources of food to control waste and minimizing over-production.
  • Proper rotation of food in the refrigerator, freezer and storage area.
  • Demonstrates a thorough understanding of all menus, recipes and standards for the station and Chartwells Food Services.
  • Identifies and stores meats, poultry, seafood, pasta, starches, dairy products.
  • Selects, identifies and applies spices, herbs and condiments.
  • Prepares all mandatory mise en place for service according to forecasted numbers.
  • Produces and presents hot and cold food in a safe, hygienic manner.
  • Produces food with correct taste, temperature and visual appeal.
  • Ensures foods are produced and served at the correct time.
  • Ensures correct portioning of products.
  • Ensures products are labeled and dated correctly.
  • Monitors condition of food in storage to prevent spoilage and contamination of food.
  • Ensures that all food is placed in clean containers daily.
  • Maintains consistency of all presentations and garnishes.
  • Completes assigned tasks as quickly as is safely practical.
  • Ensures that the Clear Waste Bin program is being implemented for services.
  • Ensure the proper service standards for all of the services available.
  • Ensure that the cleaning schedule duties are done every day, week and month accordingly.
  • Performs other tasks as assigned by management, not limited to the duties listed above.


1-3 years expereinece in a similar role

Additional Information

Must have open availability

Must be bilingual (French & English)

Schedule based on client contracts (25-40hrs/week)