Comoto Holdings is America’s largest omnichannel platform in the powersports aftermarket-products industry, dedicated to advancing the experience of powersports enthusiasts across the globe. Comoto’s brands, RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread, deliver premium products, dedicated expertise, engaging media, and passionate customer support of the powersports community, through best-in-class e-commerce and retail experiences.

Do you possess a unique skill set?

Are you a seasoned professional with expertise in fulfillment operations, adept at navigating complex situations, fostering interdepartmental collaboration, and excelling in liaison roles? Do these skills make you an ideal candidate for our company? If so, we encourage you to apply immediately. We will review your application, potentially schedule an interview, and may extend a job offer.  

About the Role:

Comoto is seeking an enthusiastic and highly motivated manager to lead our Fulfillment Center in Louisville, Ky. The ideal candidate will be intensely focused on continuous process improvement while simultaneously empowering, engaging, motivating, and ensuring the happiness of our employees. We believe that happy employees lead to satisfied customers, which in turn contributes to the overall success of Comoto.

If you thrive on coaching employees, exceeding targets, and contributing to industry leadership within a fast-paced, technology-driven fulfillment environment, this opportunity is for you.

This role will be responsible for either the Outbound or Inbound/Returns side of the operation and will collaborate with a counterpart in the department.

Management Responsibilities

Inbound Fulfillment Center Manager

• Supervise, train, and lead a team of fulfillment personnel.
• Manage all aspects of Comoto's Inbound fulfillment operation, ensuring timely receipt and put-away of inbound products.
• Oversee the Inbound receiving and put-away process, including proactive storage planning and maintenance.
• Develop a deep understanding of the business rules, software, and vendor relationships pertinent to Comoto's fulfillment operation and proprietary platform.
• Provide day-to-day oversight of the fulfillment team, encompassing hands-on training, coaching, planning, and performance reviews.
• Collaborate with the leadership team to develop and adjust staffing plans for daily, weekly, and seasonal peaks.
• Manage seasonal fluctuations in inventory levels (product types and quantities) to optimize warehouse storage.
• Assume complete accountability for achieving and surpassing goals related to accuracy, on-time performance, and productivity.
• Coordinate with peers to ensure a seamless supply chain process.
• Communicate essential business information to the department through weekly team meetings and 1:1 sessions.

Outbound Fulfillment Center Manager

• Supervise, train, and lead a team of fulfillment personnel.
• Manage all aspects of Comoto's Outbound fulfillment operation, ensuring accurate, quick, and efficient order fulfillment, consistently exceeding customer expectations.
• Oversee both Business-to-Consumer (B2C) and Business-to-Business (B2B) processes.
• Support Comoto Store operations for brick-and-mortar stores across J&P Cycles, RevZilla, and Cycle Gear.
• Develop a deep understanding of the business rules, software, and vendor relationships pertinent to Comoto's fulfillment operation and proprietary platform.
• Provide day-to-day oversight of the fulfillment team, encompassing hands-on training, coaching, planning, and performance reviews.
• Collaborate with the on-site Planning Manager to develop and adjust staffing plans for daily, weekly, and seasonal peaks.
• Manage warehouse shipping supplies, ensuring proper inventory levels are maintained and costs are minimized.
• Assume complete accountability for achieving and surpassing goals related to accuracy, on-time performance, and productivity.
• Coordinate with peers to ensure a seamless supply chain process.
• Communicate essential business information to the department through weekly team meetings and 1:1 sessions.

What Our Next Fulfillment Manager Will Bring

• A minimum of 3 years of management experience in fulfillment operations or similar distribution experience. Inbound or Outbound experience is highly preferred.
• Direct and indirect management experience with 75+ employees, including overseeing multiple supervisors across different shifts.
• Ability to work outside of standard business hours, including nights and weekends.
• Availability as an on-call escalation point for your team outside of normal business hours.
• Exceptional people and communication skills, with the ability to motivate, coach, and train in a dynamic and competitive environment.
• A proven ability to analyze and continuously improve current conditions to enhance efficiency, safety, and profitability.
• Ability to work both independently and collaboratively in a fast-paced, creative setting.
• Extremely strong computer skills, including proficiency in Excel, Word, and PowerPoint, and 5+ years of experience working with a WMS or ERP system.
• Adaptability to a fast-paced, ever-evolving, high-growth environment.
• A goal-focused and metrics-driven approach.
• Demonstrated ability to drive process improvements and maintain momentum during explosive growth, while motivating others to meet challenges in a competitive and goal-oriented environment.
• Excellent listening, verbal, and written communication skills.
• A critical thinking mindset with the ability to quickly problem-solve and prioritize.
• Excellent customer service skills.
• A strong sense of "hustle."

All your information will be kept confidential according to EEO guidelines.