Key Holder

  • 2028 N Shiloh Dr, Fayetteville, AR 72704, USA
  • Part-time
  • Department: Store Operations

Company Description

 Comoto Holdings is America’s largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry; dedicated to advancing the experience of powersports enthusiasts across the globe. Comoto’s brands, RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread,  deliver premium products, dedicated expertise, engaging media, and passionate customer support of the powersports community, through best-in-class e-commerce and retail experiences.

Job Description

What to expect when you work here

As a Key Holder, you would be responsible for providing every customer with a great experience. You will be expected to maintain a strong sense of product knowledge, and to provide customers and team members with in-depth information on product features and benefits. You would also assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.

You can expect our 5 Core Values to drive everything we do.

Aim For The Podium:

  • We provide an outstanding shopping experience and deliver exceptional customer service. The Key Holder serves as an essential sales leader for the store, achieving daily sales objectives.

  • Maintain store aesthetics by cleaning, stocking, organizing and following merchandising plans.

  • Stay up-to-date with our brand and product knowledge, company information, sales and company-wide events, truly becoming a resource to our customer base

Take Risks; Wear a Helmet:

  • It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas.

  • Don't be afraid to fail; no one is right all the time, but you can always be well-prepared.

Share The Road: 

  • We take the health, safety, and wellness of our employees seriously. Our Wellness program and safety committee offers workshops, classes, resources, etc. to all of our team members 

  • Our Diversity, Equity, and Inclusion council and employee resource groups promote open and honest communication, remove barriers, and champion policies to build a more equitable environment

  • Do the right thing, always. A friendly and upbeat personality is a must

Keep It Real:

  • We’ll start you at a fair hourly base pay, plus you’ll earn a 2% commission on every sale

  • Additional incentives available, such as SPIFFS, plus we offer generous employee discounts on all products

  • We strongly value training and development - with that, your first 5 shifts will be base pay only, so you may focus on learning

  • This position can be part-time or full-time. Full Time benefits include Medical/Dental/Vision/Life/Accident, Paid Time Off, and 401K matching

Fuel Your Passion:

  • Work in an industry that you are passionate about!

  • We are a growing company, and we promote from within - career opportunities!

  • Exciting opportunities to represent Cycle Gear at special events -- International Motorcycle Show, motocross races, etc.

  • We have the best customers! Riders are passionate, friendly, charitable, community-minded people, and we get to interact with them every day!

Qualifications

Our next Key Holder has:

  • 1 year + of Key Holder or Sales Lead experience, or an equivalent role at a retail store

  • 2 years + of sales or customer service experience

  • A self-starter mentality that consistently delivers an outstanding, personalized retail experience

  • An open mind, and is eager to learn and be a part of the riding community

  • Experience with computers and POS systems (particularly RetailPro)

  • Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement)

Additional Information

Cycle Gear provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.