Banquet Manager

  • 28 Patriot Pl, Foxborough, MA 02035, USA
  • Full-time

Company Description

Are you interested in joining one of the largest and fastest growing hotel companies in the Northeast United States?  Do you want to join an organization that recognizes your contributions and hard work? Do you want to be part of a company where you have the ability to develop and grow your career? If so, then look no further than Colwen Hotels!

At Colwen Hotels, we are on the lookout to engage the best and brightest hospitality professionals in the industry to join our incredibly service-driven and focused team. Our award-winning properties are made up of passionate, dedicated and energetic individuals who provide exceptional service to both our guests and their fellow associates. We approach each and every day with a “can do” attitude and what we like to call “stick-to-itiveness” that provides a level of service that creates memorable experiences for our guests. Equally as important, Colwen Hotels is committed to sustainability, responsibility and stewardship in the communities where we work and grow.

Colwen Hotels is part of a fully integrated organization that designs, builds, owns and manages branded and independent hotels in markets across the Northeast. With more than twenty operating hotels and nearly twenty more in various stages of construction and development, it is a very exciting time to join our team!

Job Description

We are in search of an energetic, experienced and detail oriented Banquet Manager to join our team. This role will manage all phases of banquet functions, ensuring that our guests have a smooth event and memorable experience.


  • Work closely with sales teams and Hotel General Managers at assigned hotels
  • Recruit, interview and hire banquet staff associates for assigned hotel(s)
  • Participate in performance management with associates
  • Train and support all banquet associates and ensure performance in accordance with established hotel brand/Colwen  standards
  • Adherence to all applicable Colwen/brand standards
  • Determine departmental targets, objectives, and budgets
  • Review Banquet Event Orders (BEO) with staff
  • Schedule banquet service staff according to forecast (BEO)and service standards, while maximizing profit
  • Conduct pre shift meeting prior to all functions
  • Develop menus  with other members of food and beverage team
  • Ongoing communication with staff through regular departmental meetings (document agenda and attendance)
  • Use banquet beverage records to control liquor costs and manage banquet beverage inventory
  • Educate and maintain proper controls with banquet bartenders
  • Abide by all state, local and municipal laws and regulations pertaining to liquor and food safety
  • Manage the inventory, control and breakage of china, glass and silver in relation to banquet services
  • Receive, check and document food and beverage deliveries
  • Seek out knowledge of market trends and ideas for new banquet ideas and presentation
  • Ensure all phases of loss prevention are coordinated and monitored


  • 2 years  banquet or food and beverage experience (hotel experience preferred)
  • Proven track record in social and corporate catering
  • T.I.P.S. and ServSafe certification (within 30 days if certification is expired)
  • Strong Leader of people
  • Strong presentation skills
  • Proficient in English language
  • Intermediate to advanced computer skills
  • Familiar with common computer software programs
  • Must be willing to work holidays and weekends
  • May require overnight stays
  • Some work in office
  • Must be willing to work varied hours

Additional Information

Colwen Hotels offers a comprehensive rewards and compensation package for eligible associates that includes:

  • Opportunities for advancement and career growth 
  • Warm and supportive work environment 
  • Competitive Wages 
  • Medical, Dental and Vision Insurance 
  • Company-funded Health Reimbursement Account 
  • Flex Spending Account 
  • Voluntary Life Insurance 
  • Short Term and Long Term Disability
  • 401(k) retirement plan with Employer Match after one year of employment 
  • Paid Time off Programs 
  • Holiday Pay 
  • Jury Duty Leave and Bereavement Leave
  • Hotel Discounts

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V