Server

  • 225 Albany St, Boston, MA 02118, USA
  • Full-time

Company Description

Are you interested in joining one of the largest and fastest growing hotel companies in the Northeast United States?  Do you want to join an organization that recognizes your contributions and hard work? Do you want to be part of a company where you have the ability to develop and grow your career? If so, then look no further than Colwen Hotels!

At Colwen Hotels, we are on the lookout to engage the best and brightest hospitality professionals in the industry to join our incredibly service-driven and focused team. Our award-winning properties are made up of passionate, dedicated and energetic individuals who provide exceptional service to both our guests and their fellow associates. We approach each and every day with a “can do” attitude and what we like to call “stick-to-itiveness” that provides a level of service that creates memorable experiences for our guests. Equally as important, Colwen Hotels is committed to sustainability, responsibility and stewardship in the communities where we work and grow.

Colwen Hotels is part of a fully integrated organization that designs, builds, owns and manages branded and independent hotels in markets across the Northeast. With more than twenty operating hotels and nearly twenty more in various stages of construction and development, it is a very exciting time to join our team!

Job Description

We are seeking a  friendly and detail oriented Server to join our team!

Full and part-time positions available. 

GENERAL RESPONSIBILITIES:

  • Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting (use guest name whenever possible)
  • Take orders from guests and deliver to appropriate person to execute
  • Maintain knowledge of all menu items and composition
  • Adhere to all applicable brand standards
  • Inspect cleanliness and presentation of all china, glass and sliver prior to use
  • Serve food and beverages in accordance with standards and in a professional courteous manner
  • Adhere to all applicable brand standards for food and beverage service
  • Clean designated areas in accordance with defined procedures
  • Ensure sideboards are adequately stocked
  • Ensure table presentation (flowers etc.) are fresh and appropriate
  • Set tables to standards, and that all items are clean and in good repair
  • Anticipate guests needs
  • Clean tables and ensure they are cleaned once guests have finished (balance speed without rushing guests)
  • Follow appropriate procedures for serving alcohol
  • Compliance to all state and Colwen liquor policies
  • Maintain personal hygiene to ensure food safe for consumption ( proper hand washing, cover wounds) and take pride in appearance
  • Obtain revenues, issue receipts, accept payment and return change
  • Assist with special events as needed

Qualifications

  • Minimum one year related work experience
  • Friendly and motivated with strong customer service focus
  • TIPS certification ( within 30 days if not certified)
  • Proficient in English language (bilingual strongly preferred)
  • Familiar with Point of Sales register systems
  • Must be willing to work holidays, nights and weekends as required
  • Must be willing to work varied hours

Additional Information

Colwen Hotels offers a comprehensive rewards and compensation package for eligible associates that includes:

  • Opportunities for advancement and career growth 
  • Warm and supportive work environment 
  • Competitive Wages 
  • Medical, Dental and Vision Insurance 
  • Company-funded Health Reimbursement Account 
  • Flex Spending Account 
  • Voluntary Life Insurance 
  • Short Term and Long Term Disability
  • 401(k) retirement plan with Employer Match after one year of employment 
  • Paid Time off Programs 
  • Holiday Pay 
  • Jury Duty Leave and Bereavement Leave
  • Hotel Discounts

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V