Housekeeping Inspector

  • 10 Acorn Park Dr, Cambridge, MA 02140, USA
  • Full-time

Company Description

Are you interested in joining one of the largest and fastest growing hotel companies in the Northeast United States?  Do you want to join an organization that recognizes your contributions and hard work? Do you want to be part of a company where you have the ability to develop and grow your career? If so, then look no further than Colwen Hotels!

At Colwen Hotels, we are on the lookout to engage the best and brightest hospitality professionals in the industry to join our incredibly service-driven and focused team. Our award-winning properties are made up of passionate, dedicated and energetic individuals who provide exceptional service to both our guests and their fellow associates. We approach each and every day with a “can do” attitude and what we like to call “stick-to-itiveness” that provides a level of service that creates memorable experiences for our guests. Equally as important, Colwen Hotels is committed to sustainability, responsibility and stewardship in the communities where we work and grow.

Colwen Hotels is part of a fully integrated organization that designs, builds, owns and manages branded and independent hotels in markets across the Northeast. With more than twenty operating hotels and nearly twenty more in various stages of construction and development, it is a very exciting time to join our team!

Job Description

We are seeking a detail oriented Housekeeping Inspector to join our team.  The ideal individual will have previous housekeeping experience, and have an extraordinary customer service focus. 

GENERAL RESPONSIBILITIES:

  • Inspect guest rooms and public spaces to ensure all cleanliness standards are met
  • Prioritize vacant rooms that need immediate cleaning and list of prospective check outs and assign rooms to housekeepers
  • Assign housekeeping staff duties and inspect work for conformance to prescribed standards of cleanliness
  • Communicate with Manager and/or Front Desk of rooms ready for occupancy
  • Inventory stock levels to ensure adequate supplies
  • Issue supplies and equipment to housekeeping staff
  • Notify Manager of any performance issues/concerns
  • Ongoing review of rooms, halls and lobbies to determine need for repair or replacement of furniture/equipment and make recommendations to management team
  • Conduct training of new employees, explaining Colwen policies, housekeeping processes and standards, and to demonstrate use and maintenance of equipment
  • Attend training seminars as directed
  • Attend staff meetings with department leaders to discuss policy, guest complaints and make recommendations for improvements in efficiency

Qualifications

ADDITIONAL RESPONSIBILITIES:

  • Supervisory experience in the Hospitality/Hotel industry
  • Specific brand knowledge is a plus
  • Strong Leader of people
  • Proficient in English language/Bilingual is a plus
  • Intermediate computer skills 
  • Familiar with common computer software programs
  • Must be willing to work weekends & holidays
  • May require overnight stays
  • Some work in office
  • Must be willing to work varied hours

Additional Information

Colwen Hotels offers a comprehensive rewards and compensation package for eligible associates that includes:

  • Opportunities for advancement and career growth 
  • Warm and supportive work environment 
  • Competitive Wages 
  • Medical, Dental and Vision Insurance 
  • Company-funded Health Reimbursement Account 
  • Flex Spending Account 
  • Voluntary Life Insurance 
  • Short Term and Long Term Disability
  • 401(k) retirement plan with Employer Match after one year of employment 
  • Paid Time off Programs 
  • Holiday Pay 
  • Jury Duty Leave and Bereavement Leave
  • Hotel Discounts

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V