Director of Food and Beverage

  • 125 Front St, Worcester, MA 01608, USA
  • Full-time

Company Description

Are you interested in joining one of the largest and fastest growing hotel companies in the Northeast United States?  Do you want to join an organization that recognizes your contributions and hard work? Do you want to be part of a company where you have the ability to develop and grow your career? If so, then look no further than Colwen Hotels!

At Colwen Hotels, we are on the lookout to engage the best and brightest hospitality professionals in the industry to join our incredibly service-driven and focused team. Our award-winning properties are made up of passionate, dedicated and energetic individuals who provide exceptional service to both our guests and their fellow associates. We approach each and every day with a “can do” attitude and what we like to call “stick-to-itiveness” that provides a level of service that creates memorable experiences for our guests. Equally as important, Colwen Hotels is committed to sustainability, responsibility and stewardship in the communities where we work and grow.

Colwen Hotels is part of a fully integrated organization that designs, builds, owns and manages branded and independent hotels in markets across the Northeast. With more than twenty operating hotels and nearly twenty more in various stages of construction and development, it is a very exciting time to join our team!

Job Description

The AC Hotel Worcester is seeking an experienced and energetic Food & Beverage Director to join the team.  In this role you will assist in the successful execution of all food and beverage operations for the hotel, supervise and direct all property food and beverage operations, and control F&B cost while driving guest satisfaction.  The ideal candidate will have a proven track record in social and corporate catering.  If this sounds like you, we would love hear from you! 

Primary Contributions:

  • Work closely with sales teams and Hotel General Managers at assigned hotels
  • Recruit, interview and hire food and beverage management and staff associates for assigned hotels as needed
  • Train and support all food and beverage  management and associates and ensure performance in accordance with established hotel brand/Colwen standards
  • Assist in the Food and Beverage budget for existing and new hotels as required
  • Train service standards for new management and associates
  • Set up Food and Beverage standards and procedures
  • Support Food and Beverage teams as needed
  • Strict adherence to all applicable food and beverage standards
  • Develop menus with other members of food and beverage team
  • Ongoing communication with staff through regular meetings (document agenda and attendance)
  • Ensure staff is up to date with information related to drinks, specials, wines, beers etc.
  • Audit for efficient operation of bar and cost controls
  • Monitor liquor sales and product mix
  • Educate and maintain proper controls with Food and Beverage Management
  • Abide by all state, local and municipal laws and regulations pertaining to liquor and food safety
  • Maintain proper inventory and audit measures in place for each hotel
  • Evaluate market trends and ideas for liquor specials and presentation
  • Ensure all phases of loss prevention are coordinated and monitored




  • 7 years food and beverage experience (hotel preferred)
  • T.I.P.S. and ServSafe certification (within 30 days if certification is expired)
  • Strong Leader of people
  • Strong presentation skills
  • Proficient in English language
  • Ability to manage cost/financial controls
  • Flexible work schedule - Including nights, weekends, and holidays


Additional Information

Colwen Hotels offers a comprehensive rewards and compensation package for eligible associates that includes:

  • Opportunities for advancement and career growth 
  • Warm and supportive work environment 
  • Competitive Wages 
  • Medical, Dental and Vision Insurance 
  • Company-funded Health Reimbursement Account 
  • Flex Spending Account 
  • Voluntary Life Insurance 
  • Short Term and Long Term Disability
  • 401(k) retirement plan with Employer Match after one year of employment 
  • Paid Time off Programs 
  • Holiday Pay 
  • Jury Duty Leave and Bereavement Leave
  • Hotel Discounts

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V